Rafael Garcia
Rafael Garcia at Westside Lexus

Rafael Garcia

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
30 Reviews
4.9

30 Reviews

Write a Review

Dealership Experience

1 yr, 9 mos

Languages Spoken

English English

Spanish Spanish

30 Reviews of Rafael Garcia

March 23, 2025

Dealership Rating
Employee Rating

Atmosphere is pleasant, everyone is pleasant and professional, MR Garcia is easy to deal with, in and out in 40 minutes. More

by hueysalem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Solomon, Anil Sharma

Mar 24, 2025

Westside Lexus responded

Salem, we're delighted to hear that Mr. Garcia and the Westside Lexus team provided you with a pleasant and efficient experience! Thanks for sharing your feedback!

March 17, 2025

Dealership Rating
Employee Rating

Buying a car was seamless. Rafael and Gary made the experience easy and fast . thank you! More

by L1FORBES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Cohen, Sam Chau

Mar 17, 2025

Westside Lexus responded

Thank you for the great review. We look forward to seeing you again at Westside Lexus!

March 16, 2025

Dealership Rating
Employee Rating

Very professional, responsive to all questions, Makes you feel valued as a customer, dealership is very clean More

by DRGTPSYCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Mar 17, 2025

Westside Lexus responded

We're delighted to hear that you felt valued and appreciated the professionalism at Westside Lexus. Thank you for highlighting our clean dealership and responsive service!

January 12, 2025

Dealership Rating
Employee Rating

I have used Westside Lexus for 17 years. Homer Hsu sold me my first GX in 2007 and participated as sales manager for my newest this December 2024. Rafael Garcia, my salesman is top notch; a More

by debrabigler
Recommend Dealer
Yes

Other Employees Tagged: Homer Hsu

Jan 13, 2025

Westside Lexus responded

Debra, thank you for your loyalty to Westside Lexus over the years! We're delighted to hear that Homer and Rafael provided excellent service. Enjoy your new GX!

January 02, 2025

Dealership Rating
Employee Rating

Rafael was very helpful with the purchase of our new Lexus UX. He was patient and answered our questions with professionalism. More

by mary95
Recommend Dealer
Yes
Jan 02, 2025

Westside Lexus responded

Mary, we're delighted to hear that Rafael provided such helpful and professional service during your purchase at Westside Lexus. Enjoy your new Lexus UX!

December 06, 2024

Dealership Rating
Employee Rating

Good in overall. Saleman is nice, quick transactions and finance transactions also is quick. Thanks More

by lphch_28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Westside Lexus responded

We are glad to hear that our team provided excellent service. Thanks for choosing Westside Lexus!

December 04, 2024

Dealership Rating
Employee Rating

Excellent service, Rafael was very kind and helpful, he answered all my questions very clearly and made my purchase a satisfactory experience. More

by irisdiaz0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

Westside Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that Rafael provided excellent service and made your purchase at Westside Lexus a satisfying one. Enjoy the ride, and feel free to reach out if you need anything else!

November 28, 2024

Dealership Rating
Employee Rating

Very helpful, knowledgeable and friendly salesman. Good financial advice and quick services . Very very good jobs More

by lphch_28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Westside Lexus responded

We're delighted to hear that our team at Westside Lexus provided helpful and friendly service, along with valuable financial advice. Thank you for the kind words!

November 10, 2024

Dealership Rating
Employee Rating

Clean, the sale man who help me was very friendly and helpful, very detail with customer More

by nguyennhunha78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Westside Lexus responded

This is what we love to hear! Thank you for the stellar review of Westside Lexus. Drive safe!

October 15, 2024

Dealership Rating
Employee Rating

Your team members are excellent in customer service. However, the finance process was very slow due to complication with the credit bureau. Your Toyota Finance Department took more than 5 hours to resol More

by Dr.Main
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Oct 16, 2024

Westside Lexus responded

Thank you for your feedback! We're glad to hear our team provided excellent customer service at Westside Lexus, though we apologize for the delay with the finance process. We appreciate your patience and are committed to improving this aspect of our service. Enjoy your new lease!

1

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