Rachel Rininger
Rachel Rininger at Tim Lally Chevrolet

Rachel Rininger

Service Advisor

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

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4.5
142 Reviews
4.5

142 Reviews

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142 Reviews of Rachel Rininger

November 02, 2025

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Employee Rating

Great communication, friendly service. My car had a problem. It was towed to Tim Lally’s. They fixed the problem quickly. More

by MOMMAIZKOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2025

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Rachel took care of all my needs. I had a great experience. Everything was done well. More

by arindfl25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Grambo

October 23, 2025

Dealership Rating
Employee Rating

Alway great to work with and great work recommend a +++ and five stars!! Sales and service A1+ More

by paolellawp
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

October 17, 2025

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Employee Rating

Great service prompt attention okay coffee comfy chair took care of everything plus some things More

by JHERSCHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2025

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They got the job done ✅👍 on time and did a good job I2ould bring the car back. More

by ELIZABETHCRUTCHFIELD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 25, 2025

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Everything went smoothly. Their waiting area was very inviting. My only negative was that the service took a bit longer than I was told. On the plus side I was informed that T More

by DZEMAN15
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff McCune

September 07, 2025

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Employee Rating

Appreciate the supportive, timely service. Customer service was excellent 👌🏾 I feel comfortable having my truck serviced here. More

by kevinwallace164
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 07, 2025

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Everyone is very friendly, professional, and very efficient. I tell everyone I know to stop out! More

by VONNIE1079
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Grambo

September 03, 2025

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Employee Rating

My husband waited for almost 2 hours for this oil change. Arrived at 3:30 per our appointment and did not leave until 5:30. They did not do the tire rotation in the service due to a missing lug nut? How does More

by autumnleigh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 01, 2025

Dealership Rating
Employee Rating

I don't know who Henry is. My sales Agent was Brandon, who was very kind, informative, and did an exceptional job in helping me find a good car. My only concern with my vehicle More

by NEOTHEARTIST
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim Zurzolo , Brandon one of your sales representatives. 5 stars.

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