Rachel Rhea
Rachel Rhea at BMW of Silver Spring
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Rachel Rhea

Service Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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4.8
76 Reviews
4.8

76 Reviews

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76 Reviews of Rachel Rhea

April 10, 2025

Dealership Rating
Employee Rating

Rachel Rhea been my service writer for long time. Great! Friendly and rapid even without an appointment (needed two front tires). More

by sloop.johnb.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

BMW of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2025

Dealership Rating
Employee Rating

Rachel is very nice and helpful! I will come to silver spring again next time! More

by Jocelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abiola Akintunde

Feb 04, 2025

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Feb 07, 2025

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 24, 2024

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Employee Rating

This man is why I keep buying BMWs from Silver Spring. He is straightforward, trustworthy, and honest as the day is long. More

by Foxfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Diss

Sep 29, 2024

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing BMW of Silver Spring as your first choice for service!

June 06, 2024

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Employee Rating

I love this dealership. .and rachel rhea bends over backwards for her clients. Ver professional establishment More

by darlene.krawczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2024

BMW of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2024

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Employee Rating

Fast and quality. I like Desirea because I feel comfortable when I talk to her. She is able to answer all my questions and give me what I need. That's why I got the se More

by Chollada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desirea Jackson, Pedro Delgado , Grant and Rachel is my best service advisor that is one of reasons I bought the second BMW at BMW Silver Spring

Mar 23, 2024

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

March 16, 2024

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Employee Rating

This is my second BMW purchase in nine years, both from BMW of Silver Spring. While it is not the closest dealership to my house, it offers the best service in the area. It goes the extra mile to please th More

by LSHICT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desirea Jackson , Will Brown

Mar 19, 2024

BMW of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team is available should you require any extra help.

February 26, 2024

Dealership Rating
Employee Rating

Rachel is great to work with. I have been to BMW of Silver Spring twice now with my new vehicle and Rachel has helped me both time with servicing my vehicle and I honestly have ze More

by ntran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Davila

Feb 27, 2024

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 26, 2024

Dealership Rating
Employee Rating

Rachel is always very helpful when I come in for service. I get prompt updates and all the information I need while my car is in service. She makes the service experience a pleasure. Thanks. More

by PUKLAWW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2024

BMW of Silver Spring responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2024

Dealership Rating
Employee Rating

Steve Roumeliotis at Silver Spring BMW was very helpful. Answered every question. Love the car. The entire experience was a pleasure. I will be back the next time I’m in the market. More

by Scott
Recommend Dealer
Yes
Jan 18, 2024

BMW of Silver Spring responded

Hello Scott, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2023

Dealership Rating
Employee Rating

Great customer service and service follow up … gets it right the first time … always looking out for the customet More

by Ab123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Diss

Dec 29, 2023

BMW of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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