![Rachael Mergott at Crest Volvo Cars](https://cdn-user.dealerrater.com/images/dealer/14511/employees/9d66c495ef0b.jpg)
Dealership Experience
3 yrs, 9 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
84 Reviews
Write a Review84 Reviews of Rachael Mergott
June 10, 2024
Tim and Rachael made purchasing my XC60 very efficient. I will be coming back to Crest for a next Volvo! I will be coming back to Crest for a next Volvo! More
Other Employees Tagged: Tim Warner
June 02, 2024
Great experience and would use them again. Pleasant people who did their best to value my time and keep the process moving. Pleasant people who did their best to value my time and keep the process moving. More
Other Employees Tagged: Jocelyn Garrido
June 01, 2024
Greg was great to work with. Very patient, not pushy and listened to our needs. Explained safety and Why Volvo. Great experience. Very patient, not pushy and listened to our needs. Explained safety and Why Volvo. Great experience. More
Other Employees Tagged: Greg Bryan
May 24, 2024
Andrew was great! Sad we couldn’t make a deal due to the finance people but he was awesome to work with. Would definitely come back to him next time. Sad we couldn’t make a deal due to the finance people but he was awesome to work with. Would definitely come back to him next time. More
Other Employees Tagged: Andrew Royalty
May 24, 2024
Today was another great experience. Great options and great selections. Supportive ideas and excellent service. Great options and great selections. Supportive ideas and excellent service. More
Other Employees Tagged: Tyler Barna, Tim Warner, Skye Warner , Chad (from service)
April 28, 2024
Fast and easy. . Could not have been smoother experience. This is my fourth Volvo from Crest . Could not have been smoother experience. This is my fourth Volvo from Crest More
Other Employees Tagged: Andrew Royalty
April 25, 2024
Rico at Crest Cadillac gave us exactly the type of car we came in for. He met both my and my husband's criteria in a car. Our first time at Crest and won't be our last. Thanks Rico. 😁 Great job. Appre we came in for. He met both my and my husband's criteria in a car. Our first time at Crest and won't be our last. Thanks Rico. 😁 Great job. Appreciate your excellent Customer Engagement style! A happy New Cadillac customer here! More
Other Employees Tagged: Rico Andani
April 19, 2024
BIG privacy issue at this dealership, my financial paperwork was sent to a wrong email address despite asking it to be updated by three different people from three different departments. They each con paperwork was sent to a wrong email address despite asking it to be updated by three different people from three different departments. They each confirmed the email was changed and then my finance paperwork was sent to the email address that is my ex setup when he worked there. I contacted the dealership and they pointed fingers at each other at who was at fault and I have yet to receive a call from the GM despite lodging a formal complaint with Volvo directly. More
Other Employees Tagged: Braeden Breysacher
April 14, 2024
Great buying experience at Crest Volvo. Andrew was a pleasure to work with from start to end, neven with follow post sales. Andrew was a pleasure to work with from start to end, neven with follow post sales. More
Other Employees Tagged: Andrew Royalty
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