Pirout Mohammadi | Page 4

When client feels like family :) I keep coming back to Town & Country for one reason only: Pirout and his excellent client service mannerism. From the initial conversation to the fina I keep coming back to Town & Country for one reason only: Pirout and his excellent client service mannerism. From the initial conversation to the final drive out of the showroom, Pirout gives you the warm feeling of being part of the family. Listens to your wants and makes them happen. And then delivers above and beyond making sure the client is absolutely satisfied. He is a gem and only amplifies my loyalty for the ultimate driving machine :) This time around m, I had the chance of working with Leila as well. It's not surprising to see that the attitude and the care doesn't stop with Pirout. It runs in the Town & Country family. Leila folllowed up after my purchase and made sure all other requirements were dealt with in a smooth and speedy fashion. Thanks Leila and Pirout and thanks T&C for another good experience. Cheers! More

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Committed service towards end results I would like to comment on the sales person Peirut Mohammadi who has extensive product knowledge, flexible, trustworthy and extremely patience when de I would like to comment on the sales person Peirut Mohammadi who has extensive product knowledge, flexible, trustworthy and extremely patience when dealt with me. He has offered me the best option, although I wasn't present in Toronto but in Calgary, guided be very patiently and kept the vehicle readily available upon arrival. This is something similar to South West Airlines" customer service. It was a pleasure knowing the features under Michelle Fung's mentor ship and guidance. I truly believe she did a brilliant job, keeping up the good work! I would rate both of their services 11/10. Results oriented and committed customer service BMW. Cheers, Ashok SUBRAMANIAM More

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It's hard to find a great dealership, but I did. I've been a BMW owner for 12 years. I've gone through two previous dealerships and Town & Country is my 3rd, and most likely my last. Briefly, I've been a BMW owner for 12 years. I've gone through two previous dealerships and Town & Country is my 3rd, and most likely my last. Briefly, my lease was up in 8 weeks and I wanted to take advantage of the BMW promotions for December. I asked my previous dealership for assistance and they offered me no options. Told me to come back in February. I was incensed! I started calling around other BMW dealerships and with little to no luck finding what I wanted. I finally reached Pirout at Town & Country BMW. He mentioned he had a fabulous car and to come in and see him. I fell in love with the car immediately. Within 20 mins of speaking with Pirout we had a deal. It was the easiest transaction you can imagine. He was kind, courteous and above all honest. But the service didn't stop there. I had my new puppy with me and couldn't concentrate on making the deal with her in my arms. So reception (Karen) offered to watch her while I negotiate with Pirout. How's that for service. But there's more. Upon picking up the car my wife and I were greeted with the 'product genius'. That description is quite fitting for this talented lady. . Leila was amazing and provided us with all the information regarding using our new car. She was patient, kind and very knowledgeable. Even after I left the dealership with my new car I was having some difficulties regarding using the app for my car, Leila was instrumental in getting me back up quickly and painlessly. Finally Cecil was another example of exceptional service. As the Business manager for leased cars he had me in and out within 20 mins. As a business person he understands the value of time and he didn't waste a minute of my time. I would not hesitate to recommend Town & Country BMW. Their staff and service are second to none. . More

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Awesome place to buy your next BMW. I just wanted to take a few minutes to rate my recent experience with Town and Country BMW. As you can see I gave it 5 stars but I would say there ar I just wanted to take a few minutes to rate my recent experience with Town and Country BMW. As you can see I gave it 5 stars but I would say there are not enough stars to rate my terrific experience with the sales staff and delivery specialists. I would like to personally thank Pirout Mohammadi and Leila Wang for there above and beyond, second to none customer service and experience that brought me to them. Furthermore, I must add that there are two BMW dealerships in my area (Elite BMW and Otto's BMW) and never have I had a good experience with them. TCBMW is over 500 Km away from where I live and Pirout has handled my last 4 BMW transactions over the phone with complete trust and respect. His approach is quite relaxed and no pressure from him at all. After doing my homework and researching price points I knew the deal that I need to make things work for me. At no time did I have to go to the mat with Pirout to get the deal. He found a way to make it work in my favor and I couldn't have asked for much more than that. Not only did I get to leave Town and Country BMW with a brand new X4 M40i, but I also left well educated and better equipped to work my car thanks to the super awesome, very polite and all round super smart Leila. Thanks Pirout and Leila you guys rock! More

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Highly recommend Absolutely a great team of people. Any question asked was always answered options and details were given up front. Thanks for everything very welcomin Absolutely a great team of people. Any question asked was always answered options and details were given up front. Thanks for everything very welcoming environment More

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Above Expecations I was very satisfied with the overall experience. I was also extremely happy with Leila Wang my Delivery Specialist. She was very thorough when I pic I was very satisfied with the overall experience. I was also extremely happy with Leila Wang my Delivery Specialist. She was very thorough when I picked up my BMW and she reached out numerous times afterwards. Leila took the time to explain the features of my new car and helped me program and customize my settings at the point of delivery. She was also very timely in my followup email questions. More

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Best experience!! I never thought buying a car from a dealer could be this much hassle free and easy. Pirout's customer service skills by far exceeded my expectations. I never thought buying a car from a dealer could be this much hassle free and easy. Pirout's customer service skills by far exceeded my expectations. He really worked with me and made sure to get me the best deal! Upon the time to pick my car up, I had the pleasure to meet Michelle who gave me orientation on my new car. She made me and my friend feel welcome by her undivided attention and professionalism. She was pleasant and answered all my questions regarding my new car. I didn't feel like rushed or cornered like I previously experienced with other dealerships. They both made my buying a new car experience one of the best one. I highly recommend this dealership!! More

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Best BMW Dealership! This is my second purchase from T+C BMW and in dealing with Pirout. He is an absolute pleasure to deal with! ...this is the best BMW dealership tha This is my second purchase from T+C BMW and in dealing with Pirout. He is an absolute pleasure to deal with! ...this is the best BMW dealership that I have dealt with and this is my 5th BMW! More

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Thank-you to Town & Country BMW Team You made car purchasing experience enjoyable and made us feel special. Fabian Wills is the main reason I chose to purchase our 2nd car in the past yea You made car purchasing experience enjoyable and made us feel special. Fabian Wills is the main reason I chose to purchase our 2nd car in the past year from Town & Country. Exceeded expectations. Received it earlier than I thought possible. Pirout and Michelle did a very thorough job. Everyone was very attentive. A fun experience with knowledgeable people. No recommendations. It was a great experience working with the Town & Country team. More

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