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![Phil Joyce at Jim Ellis Kia of Kennesaw](https://cdn-user.dealerrater.com/images/dealer/30164/employees/970c97afc1f8.jpg)
Phil Joyce
Service Advisor
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive Northwest
Kennesaw, GA 30144
119 Reviews
Write a Review119 Reviews of Phil Joyce
June 19, 2024
Generally good, but I had to wait a few days for the car to be ready. The repair seems to have worked. to be ready. The repair seems to have worked. More
Other Employees Tagged: Diana Bell
June 19, 2024
It was my first time at this dealership and I will be back.! Mallory did and excellent job. My experience was first class all the way. Thank you! back.! Mallory did and excellent job. My experience was first class all the way. Thank you! More
Other Employees Tagged: Diana Bell, Mark Kerkoski, Sam Stewart, Kris Musgrove, Norris Burns
June 17, 2024
Took 08 Optima in because speedometer and odometer stopped working. They replaced all speed related sensors including the wheel speed sensor and ABS sensor to the tune of $2,300 and they did not have stopped working. They replaced all speed related sensors including the wheel speed sensor and ABS sensor to the tune of $2,300 and they did not have the diagnostic tools to properly identify the issue but replaced parts still. (Could not even test the tpms sensors in the tires and that light is still on,) Still no speedometer, no odometer. Sam, the service manager, advised me after keeping the car a month to use an app to see speed. Not sure this is legal to hold a phone while driving, not even sure my car is safe or have ABS. I don't think the car will even sell without speedometer, odometer but I sure paid a lot. More
Other Employees Tagged: Sam Stewart , Aaron Barkley