Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
116 Reviews
4.9

116 Reviews

Write a Review

116 Reviews of Phil Byrd

September 14, 2024

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Employee Rating

I was so happy to meet Phil and I didn't have much interaction with Christina or Jose but I know that they're were very kind. This car experience was by far the most smooth and I didn't have any conce More

by Kathryn.purdy@icloud.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Christina Nuval

Sep 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re delighted to know you had a great experience! Let us know if you ever need anything in the future.

September 13, 2024

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Great Service Since I walk in, I felt welcome . Mr. Byrd was great he had the patience to answer my questions and to help me find what I was looking for. More

by hazzmin.moreno.ma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh, Devon Fields

Sep 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience!!

September 10, 2024

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Me and the wife have leased or purchased 7 different honda vehicles from this dealership and we always like to have Phil Byrd as our sales person to help with each of those special days of our lives he More

by johnalbrecht77
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 10, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re honored by your 5-star review! We appreciate knowing that Phil and the team made sure you had a great time with us. Please don’t hesitate to reach out if you need any further assistance.

September 03, 2024

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Been coming here since 2008 phil Byrd has been the man helping me get into many Different Hondas over the years between me and the wife we just got our 7th vehicle from him we always go with him great cus More

by johnalbrecht77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so pleased with your 5-star review! Please feel free to stop by or contact us if you need any further assistance.

September 03, 2024

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TY Phil Byrd for test drive & Kim Kelly purchase of car & Mike Aguilar for financing More

by luluisalva141311
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Kelly Lujan

Sep 04, 2024

Norm Reeves Honda Superstore Cerritos responded

We greatly appreciate your 5-star review and kind words for both Phil and Kim! Our team is here for you anytime, and we hope to assist you again soon.

August 29, 2024

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Phil was very professional and helped me with all that I needed in buying the car. More

by bjandtly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star feedback for Phil! It was a pleasure to assist you, and we hope to see you again soon.

August 26, 2024

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Employee Rating

The sales people were very nice and the process went well. But, the passenger rear tire had a patch without a plug that went bad in a couple thoudand miles due to not using a plug. Due to the shoddy r More

by mr.nick2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ty Trieu

Aug 27, 2024

Norm Reeves Honda Superstore Cerritos responded

We are sorry for the inconvenience you experienced at our dealership and would like the opportunity to discuss it further. Please reach out to us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 13, 2024

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Quick and efficient drop off and pick up. Service great all around. No issues at all. More

by PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star review! It was a pleasure serving you, and we hope to welcome you back soon.

June 09, 2024

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Purchased my first Honda in 2007, my second in 2011, and my third in this month of June 2024 all from Norm Reeves Superstore in Cerritos. The sales team of Linda Ly and Phil Byrd were once again, exception More

by bob.perkins52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly, Jose Magana

Jun 11, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your loyalty and kind words! We're thrilled to hear about your positive experiences with Linda Ly, Phil Byrd, and our team at Norm Reeves Honda Superstore Cerritos. We appreciate your trust in us and look forward to serving you again in the future.

May 19, 2024

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my first experience with Ignacio and Shawn was not pleasant, however Paul in customer service and Phil were amazing to me. Mike was a sweetheart too. More

by kmaraiza98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Porter, Ignacio Padilla

May 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us. We're thrilled to hear that Paul, Phil, and Mike were able to turn your experience around. We appreciate your feedback and look forward to serving you better in the future.

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