Pedro Sanchez

Pedro was Great and provided wonderful customer service. However, Infiniti telling me I have to pay $463 plus tax to replace my battery, then when I tell them i cannot afford that, please tell me the diag However, Infiniti telling me I have to pay $463 plus tax to replace my battery, then when I tell them i cannot afford that, please tell me the diagnostic fee for diagnosing a defective battery , now the charge is $280. Complete gouging and uncalled for. Thank you Pedro for charging a fair price of $113 diagnostic, allowing me to purchase a battery and taking only 20 minutes to install. I’m a single parent! So I appreciate your turning this into a happy experience, considering I have purchased 5 vehicles from Infiniti since 2009. You will most likely get my business for #6 and only because of Pedro efforts to actually help me.. More

by Terry Fiaschi Verified Customer Verified Customer

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This dealership is great and they treated me extremely well especially Brandon from the finance department well especially Brandon from the finance department More

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I came in for rear brakes. They were very professional, informative and the wait was not long at all. I am pleased with the work done on my vehicle. And I love the free car They were very professional, informative and the wait was not long at all. I am pleased with the work done on my vehicle. And I love the free car wash in every visit More

by Bush_Sharono119 Verified Customer Verified Customer

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Still don’t have any details on my Nissan warranty I was oromised and cost me two days of car rental when I dropped off car for minor fixes from when I bought it and never received any paperwork showing wha oromised and cost me two days of car rental when I dropped off car for minor fixes from when I bought it and never received any paperwork showing what was done and didn’t fix two things I had asked about! More

by dhorine Verified Customer Verified Customer

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The best part of this dealership is the service manager Jeff Orr. He always keeps you informed about your vehicle being serviced. Pedro is following in Jeff's footsteps of being someone to rely on for know Jeff Orr. He always keeps you informed about your vehicle being serviced. Pedro is following in Jeff's footsteps of being someone to rely on for knowledgeable service and advice after the sale. More

by christopher kaczynski Verified Customer Verified Customer

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Everyone has been very helpful. The service department has been great. Plus, Pedro has done a great job. The service department has been great. Plus, Pedro has done a great job. More

by jcbolo Verified Customer Verified Customer

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Pedro was very pleasant and patient he listened to my concerns researched some of my past visits to have more understanding of my vehicle and then he addressed my concerns . thank you page Pedro for your concerns researched some of my past visits to have more understanding of my vehicle and then he addressed my concerns . thank you page Pedro for your time More

by CDELIGHT4 Verified Customer Verified Customer

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Salesman was super. Management. Only gave me one fob. When I asked for second I was told and It probability was never turned over. That is not my problem it is yours. At Management. Only gave me one fob. When I asked for second I was told and It probability was never turned over. That is not my problem it is yours. At a minimum management should have called the last owner to get the for or offered toget a replacement. What I got was no act and every person just turned their backs and left me without a second fob. More

by borieg Verified Customer Verified Customer

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Pedro was very kind and professional. A+ service as always! I will only bring my vehicles here for service! A+ service as always! I will only bring my vehicles here for service! More

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The advisor was very nice and knowledgeable. I did not receive a sticker on my window nor was the old sticker removed for the oil change. Will go back I did not receive a sticker on my window nor was the old sticker removed for the oil change. Will go back More

by KARINA.CLONDA Verified Customer Verified Customer

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