Pedro Delgado

She was great! Very pleased with her customer service, would recommend her to a friend who is planning to buy a BMW Very pleased with her customer service, would recommend her to a friend who is planning to buy a BMW More

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BMW of Silver Spring always provides top notch service! My original Salespers Dave Straussman was out on medical leave so he referred me to Desiree to finish the deal...and she did a fabulous job! My original Salespers Dave Straussman was out on medical leave so he referred me to Desiree to finish the deal...and she did a fabulous job! More

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Desirea was very accommodating for the appointment I made very late in the day. I had to call and notify her of my tardiness due to the traffic and she was able to stay to show me the car. She gave me multip very late in the day. I had to call and notify her of my tardiness due to the traffic and she was able to stay to show me the car. She gave me multiple contact numbers and assured me that the dealership would continue with the buying process on her day off. More

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Absolutely thrilled with my new BMW and the experience at BMW of Silver Spring! From the moment I walked in, I was greeted with a warm smile and excellent customer service. Edwin was incredibly knowledgea BMW of Silver Spring! From the moment I walked in, I was greeted with a warm smile and excellent customer service. Edwin was incredibly knowledgeable and patient, taking the time to understand my needs and preferences. He was never pushy or overly sales-y, which made the entire process stress-free. Edwin helped me find the perfect model and configuration we were looking for. He even went above and beyond to ensure a smooth financing process. I've been driving my new BMW for a few weeks now, and I'm absolutely in love with it. I highly recommend BMW of Silver Spring and Edwin to anyone in the market for a new BMW. More

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Provided outstanding service during a recent purchase of a BMW X5. Went out of his way, ensured everything was prepared properly, and made my wife and my experience truly one of the best ever. We really app a BMW X5. Went out of his way, ensured everything was prepared properly, and made my wife and my experience truly one of the best ever. We really appreciate his going the extra mile. I give him 5+ stars. :) Secondly, on the day we picked the car up, Amit spent 3 hours going over the vehicle to ensure we fully understood the vehicle. There wasn't a question we asked that he could not answer. He set up everything so the car does exactly what we want. He was totaly unbelieveable. Thanks Amit! More

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My experience with BMW of Silver Spring is mixed. While my sales person David S. was excellent, very knowledgeable and made the process easy, the financing team was most difficult to deal with. It to While my sales person David S. was excellent, very knowledgeable and made the process easy, the financing team was most difficult to deal with. It took my 3 days to get my car. The finance guy Steve was not the best to work with, he kept reminding us about how much money they are losing on the new car when in fact this is not the responsibility of them. I guess he just cannot take off the sales person hat. For some strange reason, the finance team was responsible for my trade, asked for a CarMax match, they gave us $2k less than what I have printed. They also tried to jack to finance rate. Overall, sales person great but NOT the finance person. More

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I couldn't be happier with my experience at BMW of Silver Spring.. From the moment I walked in, Miguel Méndez was incredibly welcoming and knowledgeable. He took the time to understand my needs and preferenc Spring.. From the moment I walked in, Miguel Méndez was incredibly welcoming and knowledgeable. He took the time to understand my needs and preferences, guiding me through the selection process and financial option's without any pressure. Totally appreciate that. More

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If you're in the market for a luxury car I would definitely recommend BMW of Silver Spring. As a long-time Mercedes client, I was skeptical about purchasing a vehicle from BMW. I must say, this deal definitely recommend BMW of Silver Spring. As a long-time Mercedes client, I was skeptical about purchasing a vehicle from BMW. I must say, this dealership exceeded my expectations. Ron Askew was my sales associate and he was a gift from God. He was so patient and well-informed regarding inventory. Initially, I was not even sure what I was looking for exactly, but I told him my needs, and he matched me with the perfect fit. The process was smooth and for the first time, my entire day was not spent at a dealership purchasing a vehicle. Ron was quick and moved the process along seamlessly. Not only do I recommend this dealership, but I also recommend Ron! He welcomed me to the BMW family with top-notch professionalism. I love my X1. Thank you, Ron! More

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Desirea Jackson made our new car purchase and trade-in an absolute pleasure. We greatly appreciated her support and responsiveness every step of the way. Her integrity, friendliness, professionalism, and e absolute pleasure. We greatly appreciated her support and responsiveness every step of the way. Her integrity, friendliness, professionalism, and extensive knowledge of the process and of the car we purchased were outstanding. We consider Desirea to be one of the finest sales persons with whom we have ever worked. More

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Dawit is friendly and knowledgeable and will help you get the best deal for the car that you want I will recommend him to all of my friends. the best deal for the car that you want I will recommend him to all of my friends. More

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