Paul Sandler
Paul Sandler at Bourne's Auto Center
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Paul Sandler

Service Advisor

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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4.2
67 Reviews
4.2

67 Reviews

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67 Reviews of Paul Sandler

July 06, 2024

Dealership Rating
Employee Rating

Once again, great experience with Bourne’s! ! This time a big shout out goes to the service team, and a special thanks to Paul who handled my wife’s 2019 Acura RDX issue with the infotainment s More

by Elton Nascimento
Recommend Dealer
Yes
Jul 06, 2024

Bourne's Auto Center responded

Thank you so much, Elton, for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

June 07, 2024

Dealership Rating
Employee Rating

Jose is my go to sales guy! I send all of my friends and family to him, he is awesome! More

by Christine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2024

Bourne's Auto Center responded

Thank you so much, Christine, for your wonderful review! We are thrilled that Jose had the opportunity to provide you with excellent service. We thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

March 26, 2024

Dealership Rating
Employee Rating

Three years later & I still rave about how easy my car purchase was at Bourne's; no hassle, knowledgeable, friendly staff and just a great overall experience! I recently brought my vehicle in for servic More

by Tanyah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Bourne's Auto Center responded

Tanyah, Thank you! It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Paul met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

February 01, 2024

Dealership Rating
Employee Rating

This car dealership is dishonest and untrustworthy. Their lazy and will do whatever they can to save a buck. Would avoid this dealership. Not worth your time. Their quality of service and repair is als More

by sluhaorg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 02, 2024

Bourne's Auto Center responded

We are sorry that you feel as though we are somehow responsible for an accident your vehicle was involved in four months after your purchased it. It is just not possible that any repair we performed on your vehicle would cause a problem four months later. If there was an issue with a repair it would have happened immediately. Michael Kelley General Manager

June 02, 2023

Dealership Rating
Employee Rating

Dishonest business practices related to the sale with my wife. Fake warranty made her miss work twice because “the parts didn’t come in.” More

by Mmccue2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 02, 2023

Bourne's Auto Center responded

We are incredibly sorry that there have been issues getting the correct parts and addressing your A/C and Sunroof concerns. We have come up with solution with your wife for when the parts do come in that seems to work for her. We will stand behind this repair and get this resolved for you with as little inconvenience as possible moving forward. If you would like to speak with me directly I can be reached at 508-230-2903. Michael Kelley General Manager

April 14, 2023

Dealership Rating
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Absolutely love working with Jose - great communication, very personable and knowledgeable. Bourne’s is a fantastic dealer to buy your car from, and once again this was a pleasurable experience - this one i More

by britdizzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia, George Mead , Jeff Forsyth

Apr 14, 2023

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear Jose was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

February 22, 2023

Dealership Rating
Employee Rating

Paul was excellent to work with. My car needed extensive repairs and Paul went above and beyond to ensure everything was covered by the warranty I purchased through Bournes. It was a More

by catecough
Recommend Dealer
Yes
Feb 23, 2023

Bourne's Auto Center responded

It's great to hear that Paul provided you with such excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

February 12, 2023

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Employee Rating

Love this place 🥰 Best deals, Great cars Awesome people Easy to do Business with Thank you Kyle and Dave and everyone on the team More

by Micheles Massage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2023

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Kelley General Manager

December 22, 2022

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Employee Rating

Jose was very personable as well as knowledgeable. He was not aggressive in his approach at all. It was a great experience. More

by Alyo123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Garcia, Tori Gourdin

Dec 25, 2022

Bourne's Auto Center responded

Thank you so much for taking the time to leave us a great review. We are thrilled that Jose had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

October 06, 2022

Dealership Rating
Employee Rating

Bourne is a top notch dealership. Every time I have needed assistance, the employees have exemplified good customer service and transparency. Special thanks to Paul Sandler for his More

by mbsmith723
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Pierre

Oct 07, 2022

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Paul. We appreciate your review! Mike Kelley General Manager

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