Paul Rodrigues | Page 9

Great Service My sales rep was very helpful, knowledgeable, and polite. I would most definitely recommend Finch Chevrolet Cadillac Buick GMC to my friends when they My sales rep was very helpful, knowledgeable, and polite. I would most definitely recommend Finch Chevrolet Cadillac Buick GMC to my friends when they want a vehicle. More

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They said they'd give us a fair deal - and they did! We were driving a 2011 GMC Terrain on a 7 year payment plan when we received a notice in the mail from the Dealership. They claimed they could get us We were driving a 2011 GMC Terrain on a 7 year payment plan when we received a notice in the mail from the Dealership. They claimed they could get us into a brand new 2015 Terrain and keep our payments the same. We ran the numbers ourselves and thought, there's no way this was a possibility, even at 0%. We owed quite a bit more than what our Terrain was worth. We're the kind of folks who like to hold people to the claims they make and we actually had been dealing with a different dealership and thought we'd give them a try and "See Finch" for the first time. Our sales rep, Paul Rodrigues, was going to have his work cut out for him in dealing with us but to our surprise, it was one of the easiest deals we've ever made. Paul was both professional and true to his word. He understood our needs and was quick to make good on the promises made in the flier we got in the mail. Three days later we drove away in our new Terrain which was even better than the one we had with more options, including heated seats, upgraded media system and free oil changes! Anyway, Paul went above and beyond the call of duty and has kept in touch to make sure we are completely satisfied with our new vehicle. Even though it was our first time meeting Paul, it was as if we had known him for a long time. When Paul handed us over to Financing staff, Mandy Moran, even after a long busy day in handling crazy month-end sales, was happy to see us and was a pleasure to deal with. We told her the numbers we wanted to see in purchasing options and she made it fit our budget. Even though we changed our minds a few times on things, she was patient and helped us make the best choices. So it's over 2 months now since we drove away in our new wheels and although the new car smell is almost gone, we have piece of mind that Finch staff will be looking after us for a long time to come. Thanks Paul and Mandy for a great deal and friendly sales service. Chris & Darlene More

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My new Verano I would like to thank Paul Rodrigues for helping us find the perfect car for us. This is our 3rd car we have purchased from Paul and he is knowledgea I would like to thank Paul Rodrigues for helping us find the perfect car for us. This is our 3rd car we have purchased from Paul and he is knowledgeable and always helpful. If you are looking for a new car, I would recommend you stop in Finch Chevrolet and talk to Paul. More

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Very helpful Paul was very helpful and he listened to what we said. We told him exactly what we wanted and what was not important to us. Gave him a price range and Paul was very helpful and he listened to what we said. We told him exactly what we wanted and what was not important to us. Gave him a price range and he only showed us what was within our price range. Kept us informed at all times which was very nice because we came from out of town on vacation. Mandy was excellent and a professional at her job. She helped us with our financing and got us something affordable. More

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Paul Rodrigues My husband and I went in to this dealership to ask a few questions about a car we were interested in, Paul came out with a huge smile on his face, he My husband and I went in to this dealership to ask a few questions about a car we were interested in, Paul came out with a huge smile on his face, he took us into his office and started answering all our questions with knowledge. He was a great source of information and knowledge for us we have not bought a car in years and made us feel very comfortable with our purchase. Thank you Paul!! Christine More

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Service with a Smile I purchased my first vehicle through Paul at Finch Chevrolet and haven't even slightly regretted it since. I have had my car for 2 years now and any q I purchased my first vehicle through Paul at Finch Chevrolet and haven't even slightly regretted it since. I have had my car for 2 years now and any questions or concerns I have, Paul is eager to answer them as soon as possible. I have since referred two other clients to Paul and they are also more than satisfied with their choice to purchase with Paul at finch. By providing service above and beyond expectations, Paul has made Finch easy to view as a family or community and not just a car dealership. So thank you Paul for making Finch such a wonderful place to be. More

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You feel like family Having been in to buy a new vehicle 4 times in the last two years you really do feel that you belong to the Finch family. Our salesperson (Paul) mad Having been in to buy a new vehicle 4 times in the last two years you really do feel that you belong to the Finch family. Our salesperson (Paul) made sure to get us the car we wanted at the price we wanted to pay. Yes, there is a bit of negotiating (sorry Paul!) but that is the fun of buying a car. They keep in regular contact with us, even sending us Christmas cards. Paul knows his cars, he can tell you everything about it, the different engines, fuel consumption, the differences between each model and he can give you the same information relating to his competitors cars and all this without looking it up. Our daughter turns 16 soon ad we will definitely be going back to Paul as we know we can trust him to get her the best and more importantly the safest car. Their finance team is also very helpful and walk you through each stage of the process to ensure everything goes smoothly. More

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1st class sales people I had been working with Mandy Moran for a period of about 6 months. She called me once a month to update me about a certain vehicle I wanted. She work I had been working with Mandy Moran for a period of about 6 months. She called me once a month to update me about a certain vehicle I wanted. She worked week in and week out to provide me with the exact vehicle I wanted. Her dedication to providing the best service is outstanding. Mandy has a customer for life. She made the search for a vehicle a personal thing. She clearly knows exactly what her customers want. More

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Rare Find Paul is one determined Professional who left no stone unturned, the vehicle requirements i had were extremely rare and hard to find. I went to a few Paul is one determined Professional who left no stone unturned, the vehicle requirements i had were extremely rare and hard to find. I went to a few different dealetships and struck out, before going to Finch and meeting Paul. Other dealerships Reps even told me, not many were made and it is to late in the year to find the 2015 Silverado Midnite Edition. Paul stated this may take some time, but he will find one for me, the Man delivered as promised. I was so impressed with his actions, i told a friend of my experience, and by the time, my vehicle showed up, he had another hard find which he also came through with the sale. His Professional attitude he ended up with two sales same week. Last thought i would like to mention, the team he had behind him also deserve a honorable mention, Jody this would not have been completed without your input. Thank you Both Jim More

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Very competitive service dept. It is reassuring that I see long time older employees who are retained by what I see as good management practises. Some people feel that going to priv It is reassuring that I see long time older employees who are retained by what I see as good management practises. Some people feel that going to private garages suits them. The upside of Finch is that their people can spot impending failure because of their hard vehicle knowledge and experience. One their guys who drove our 98 Sierra to the back for an oil change spotted a bad hub saving us a bundle of trouble and risk. Our 09 G8 GT is safety and performance modified and the service staff have paid attention to detail on that count. Their sales guys who spotted our vehicles, checked them out and they commented on the good condition that we keep them in. Overall, I can see that they have staff who are sincerely into cars, trucks and a friendly conversation is only a step away. More

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