Pamela Ishaq

Fast, efficient, thorough and polite. Good explanation of planned procedures Will return as required. Thanks Good explanation of planned procedures Will return as required. Thanks More

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Very good service provided by all the team members throughout the whole process and I look forward to receiving the same, efficient and courteous service in the future. throughout the whole process and I look forward to receiving the same, efficient and courteous service in the future. More

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Very please to change dealerships services to charlesglen going forward. First impressions were very good going forward. First impressions were very good More

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I have bought several vehicles from charlesglen. It is the best dealership. The staff is helpful and very informative. Would recommend you to anyone It is the best dealership. The staff is helpful and very informative. Would recommend you to anyone More

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Absolutely check Charlesglen's prices. If you're not aware, they raised their services pricing a while ago. I'd like to say that, over the years, I have absolutely no complaint about their If you're not aware, they raised their services pricing a while ago. I'd like to say that, over the years, I have absolutely no complaint about their service work - just the prices in place now. Example - in the last three estimates I've gotten, they have been higher anywhere from 19% (Last is a savings of $726 on Charlesglen's estimated cost of $3800) to 50% (wiper blades - estimated at $36 a blade installed here - $16 installed elsewhere. Including things as simple as Charlesglen car rental $50. Stampede Toyota car rental - $25. I'd encourage you to always get estimates! More

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I’ve been a happy customer for 15 years. Special thank you to Valerie in sales, Justin in finance and Pamela in service helping to make this an excellent experience. Special thank you to Valerie in sales, Justin in finance and Pamela in service helping to make this an excellent experience. More

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Awesome all around!I just purchased the second car I Awesome all around! I just purchased the second car I have gotten from Charlesglen. The reason I purchase from, and get all of my servicing done is Awesome all around! I just purchased the second car I have gotten from Charlesglen. The reason I purchase from, and get all of my servicing done is because they have always represented their dealership well 110% Everyone that assisted me on this new vehicle was very professional, helpful, and have high integrity. From Pamela in Service, to Mike in Sales, to Rick in Financing, to Mark, who gave me my intro to the features and how they worked. From start to finish, I never felt that I was being rushed, or had to make a decision right away. This dealership is the very best I have ever dealt with, and each department is very helpful, reliable, and honest. Thank you so much! More

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I bought my 4Runner at Charlesglen back in 2006. It saw amazing travels with the family from taking the boys to hockey and hauling our trailer in Alberta and BC with our golden retriever. But then it was amazing travels with the family from taking the boys to hockey and hauling our trailer in Alberta and BC with our golden retriever. But then it was a sad time to part ways with the vehicle due to age. Charlesglen was there for my new vehicle. Val made the big move easy for me knowing there were huge ties to my 4Runner. I am now driving an Acura RDX which will continue with the family travels with my golden retriever. Thanks Val! And for the chocolate chip cookies. More

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This is an outstanding dealership. Paul Gorsline was caring and thoughtful and helpful and insightful as my key sales person. Every part of the dealership has your best interests at heart. The place i caring and thoughtful and helpful and insightful as my key sales person. Every part of the dealership has your best interests at heart. The place is beautifully led. More

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Paul is Very personable and not pushy. Showed me all the safety and unique features. Was very informative. He was at ease and made me feel comfortable when I was test driving. safety and unique features. Was very informative. He was at ease and made me feel comfortable when I was test driving. More

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