Orlando Rossetti

Buyer Beware! ! This dealership is a complete scam—they only care about taking your money. My mom’s car safety had inaccurate info (500+ km discrepancy), and whe ! This dealership is a complete scam—they only care about taking your money. My mom’s car safety had inaccurate info (500+ km discrepancy), and when I pointed it out—along with other serious issues—management ignored me. They even tried to argue the discrepancy, but their sheer incompetence was obvious. Despite clear documentation, they refused to refund unauthorized repairs, blaming their own employees for not noting my mom’s request. Instead of fixing the actual issue—a known problem covered by GM under warranty—they charged her an outrageous amount for useless work that didn’t solve anything. When I questioned it, Jeremy basically admitted their cars fall apart within 10,000 km. My mom and brother both made the mistake of buying here—I’m just glad I didn’t. This dealership is a disgrace, run by incompetent and dishonest people from top to bottom. Avoid at all costs! More

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Best experience I've had buying a vehicle staff was super nice and pat our sales associate was unbelievably knowledgeable about the vehicle and helped me through the process step by step would recommend Pat nice and pat our sales associate was unbelievably knowledgeable about the vehicle and helped me through the process step by step would recommend Pat and this dealership to anyone if you need a great car a great price this is your place More

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Very professional from start to finish. Looking forward to doing business again in the future. Looking forward to doing business again in the future. More

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The car selection was great , the employees are very nice and knowledgeable, smooth process, found a problem with the car and they have agreed to fix it . Great dealership and knowledgeable, smooth process, found a problem with the car and they have agreed to fix it . Great dealership More

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I was thrown the proverbial curve ball and needed a new truck immediately—RIP, 2015 Dodge Ram—and the folks at Georgetown Chevrolet were a pleasure to work with. I hadn't been in the truck market for a truck immediately—RIP, 2015 Dodge Ram—and the folks at Georgetown Chevrolet were a pleasure to work with. I hadn't been in the truck market for a decade, and since my need was not planned, let's say I was panicked, overwhelmed with choices, scrambling to find a truck, and didn't know what I wanted. The sales staff, Matthew Mallace and Nik Jones, patiently worked with me over a few separate days and let me find the truck that suited me best with absolutely no pressure tactics. I buy from people I like and trust; both come through with flying colors. Great salespeople sell you, but you don't feel like you were sold anything if you get what I mean. Thanks, guys! The rest of the supporting staff, including Orlando, the Pre-Owned Manager; Tom, the Sales Manager; Mike and Nancy in finance; Doug, the General Manager; and I think her name is Jane, the receptionist (the one that spins excellent tunes in the showroom), treated me like a member of the family—a very personable group that took the stress of buying out of the picture. There is a genuine group of folks there—you know, the human types. Thank you for the great experience and the GREAT-looking truck! More

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Just purchased my 3rd Pre-Owned vehicle, but this time from a reputable dealer and what a fantastic experience. My Sales and Leasing Rep, Craig Norheim made this transaction painless and stress free! I from a reputable dealer and what a fantastic experience. My Sales and Leasing Rep, Craig Norheim made this transaction painless and stress free! I needed a reliable SUV, as my 14 year old Journey was becoming a money pit. I contacted Craig who found me a 2019 Equinox that he had on the lot and with his expertise, just knew it would be perfect for me. Never having financed a vehicle was definitely nerve racking but Craig then put me in the capable hands of Mike, Georgetown's Finance Manager and he did his magic and got me approved. I literally was blown away by everyone's professional, yet warm and friendly customer service, making you feel like you are Number One. This Dealership is pure class and they really know how to treat a customer. Something lacking today. So worth the drive from Kitchener. I would hands down recommend Craig and this great team of folks at Georgetown Chevrolet Buick GMC! Shout out to Orlando as well! Thank you Gentlemen! I love my Equinox! A very Happy Customer indeed! Elizabeth White More

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The whole dealership did a great job helping me with my new Silverado. From my salesperson Craig Norheim, the sales managers and the service department all did their jobs flawlessly. I highly recommend th new Silverado. From my salesperson Craig Norheim, the sales managers and the service department all did their jobs flawlessly. I highly recommend them! More

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Very helpful. I didn’t feel pressured to make a decision. They were very polite and answered all my questions and concerns. I definitely will recommend to anyone l I didn’t feel pressured to make a decision. They were very polite and answered all my questions and concerns. I definitely will recommend to anyone looking to purchase new or used vehicles. More

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I have dealt with dealership for over 35 years and am always treated first class. Craig,Tom,Orlando,Don and the rest of the team are awesome to deal with. Will always keep coming back. always treated first class. Craig,Tom,Orlando,Don and the rest of the team are awesome to deal with. Will always keep coming back. More

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Our Sales Rep Criag Norheim was excellent. He walked us through everything & explained all the bells & whistles on our new truck. Mike Oakes was really helpful in explaining our financing opti He walked us through everything & explained all the bells & whistles on our new truck. Mike Oakes was really helpful in explaining our financing options & made the decision easy for us. All the staff we dealt with were incredibly welcoming, helpful & friendly. They all took the stress away & made buying a new vehicle fun. Highly recommend going to see the staff at Georgetown Chevrolet More

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