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OSCAR PENALVER
OSCAR PENALVER at Elder Ford of Tampa
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OSCAR PENALVER

SALES PROFESSIONAL

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of OSCAR PENALVER

September 25, 2024

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Employee Rating

Oscar was wonderful, he was knowledgeable, great customer service, finance adviser and very friendly at all time. Elder Ford is an awesome dealer and I will recommend it to my friends and family. More

by NOELJHR
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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September 21, 2024

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very good dealer ship and very helpful people very useful and understanding people great thank you More

by jordypena44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Pavelko, Eli Osorio, John Weicherding, ANTHONY REYES, AYMAN ABOUELSOUD, WILLIAM LEIMBACH, CHANDLER SOLLBERGER, MIKE SERGENT, JONATHAN VALERIO

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September 21, 2024

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Excelente servicio solo espero que cuando tenga que ir para solucionar algún problema que se me presente en la troca sea igual More

by silvio.iznaga7
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Finance Experience
Recommend Dealer
Yes
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September 20, 2024

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Employee Rating

The service department failed to check their work to be sure it’s completed. My last encounter with Elder Fords service department was riddled with mistakes that caused major damage to my vehicle. More

by BK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Alicea

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Sep 21, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

September 16, 2024

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Employee Rating

Very personable Got the deal done in a timely manner. I would definitely recommend him More

by press405
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 20, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Thank you again for choosing Elder Ford of Tampa, and we hope to see you again soon!

September 13, 2024

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Employee Rating

Good prices, nice purchase experience, good inventory, I had a good experience buying my Ranger in this Ford facility More

by jonaldmtb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 15, 2024

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 17, 2024

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Employee Rating

Would not give any pricing information thru email or text. Only wanted to schedule test drive at dealership. More

by mtevy
Recommend Dealer
No
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Aug 19, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

August 10, 2024

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Employee Rating

He was great answering all our questions! Very knowledgeable and very pleasant. We would buy another car from him! More

by Crsros
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 16, 2024

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Elder Ford of Tampa, and we hope to see you again soon!

August 03, 2024

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Employee Rating

Very happy well definitely be coming back to buy our next car. Thank you very much. More

by Crsros93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Pavelko, AYMAN ABOUELSOUD, DANIEL IRSOLA, JONATHAN VALERIO

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Aug 16, 2024

Elder Ford of Tampa responded

Hello, our Staff works hard to go the extra-mile for our valued guests! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 03, 2024

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Employee Rating

Overall we had a great experience. Oscar was fantastic, he answered all of our questions and was able to process the sale quickly. More

by jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 16, 2024

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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