O' Jay Vanegas

Amazing service. Dailey priced. On time and courteous! I will always get my cars serviced at Courtesy Chevrolet. Dailey priced. On time and courteous! I will always get my cars serviced at Courtesy Chevrolet. More

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Great Experience OJay was easy to deal with and really cared. He was patient to answer questions. Jo in the financing department was quick and thorough and a great c OJay was easy to deal with and really cared. He was patient to answer questions. Jo in the financing department was quick and thorough and a great communicator. Great experience all around. More

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Our service was fantastic and we are a returning customer and we intend to come back. Okay and Mika were very easy to work with! and we intend to come back. Okay and Mika were very easy to work with! More

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salesman harassment after loss of sale Found a 2017 Tahoe online for 52k. Came in and met with Quincy Gore. Our 52k vehicle was now 62. We had a range rover to trade but was still out of Found a 2017 Tahoe online for 52k. Came in and met with Quincy Gore. Our 52k vehicle was now 62. We had a range rover to trade but was still out of pocket 30k for the new car. Quincy was able to get the car to the price that we had agreed on but then ultimately, we chose to sleep on it. Shortly after leaving we communicated to Quincy that we would be by in the morning, we had decided to get the car. Later that evening we went on Carvana where we were able to sell our vehicle and get into the same Tahoe. It was a year old and with 30k miles. It made more sense financially. Next morning, as a courtesy, I sent a message to Quincy informing him of our purchase and thanking him for his time and help. This is what I received shortly after; Message 1 "I literally washed the truck, got everything ready. Told my managers that both of you would be back." Message 2: "Purchased a used car from carvana, no warranty, the worse experience customers have had is with that company." Message 3 Next time you go to a dealership don't wast any salesmen time like that. I stayed till after 4 ocklock working with you and your wife and I was off at 4pm, i woke up and made sure I was here at the dealership today and today is my day off." Message 4 It's customers like you that waste people's time and effort. I took that personal. You texted me yesterday telling me you would be here at 10:30 and that you would have a check. Your "word" doesn't mean anything. Don't EVER do that to another salesmen. I was patient with both of you and worked hard. It's sad that I actually expected you to follow through. I'm disappointing in my myself because the work did for you both. THe amount of kickback I got from my director because I told him that you will be back" Message 5 You wasted my time... Litterally. How would you like it if I did that to you and your wife with your "self Owned business" You're very disappointing end of story." Summary---- It seems that because Quincy feels that because of the 45 minutes he spent with us, we were wrong to change our mind and notify him before our next appointment and that we should have written a check for 65k. I have called Finance, Service, and sales with no returned call. They now pick up the phone and hang up. I have sent David Gonzalez and O'Jay Vengas emails and message requesting a call back. No response. More

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Customer service is top notch Every time I visit Courtesy the customer service is fantastic. From the person that greets me when I am dropping off my car to the person I work with Every time I visit Courtesy the customer service is fantastic. From the person that greets me when I am dropping off my car to the person I work with when picking it up. They always let me know up front what to expect. I always go home and tell my husband how impressive it is to work with the Courtesy team. More

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Love our new truck Awesome experience. We were treated well and the dealership was grateful for our patronage. Everyone we came in contact with was friendly and helpful. Awesome experience. We were treated well and the dealership was grateful for our patronage. Everyone we came in contact with was friendly and helpful. The name of the dealership says it all. More

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New Truck Purchase Courtesy Chevrolet made my first car purchase very easy and very enjoyable! David and Ojay were beyond helpful in making me feel like family. Being Courtesy Chevrolet made my first car purchase very easy and very enjoyable! David and Ojay were beyond helpful in making me feel like family. Being a first time buyer I was nervous but once I arrived my nerves vanished when I was welcomed inside and treated fairly and with positive attitudes! I will always do business with Courtesy Chevrolet! More

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New Vehicle purchase. O'Jay was a pleasure to work with. Courtesy had the exact vehicle that i was looking for. They made the purchase painless by having all paperwork re O'Jay was a pleasure to work with. Courtesy had the exact vehicle that i was looking for. They made the purchase painless by having all paperwork ready when i arrived. This is why i have purchased my last 4 vehicles from them. More

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Excellent service by all. Everyone at the dealership I dealt with were very professional and very pleasant to work with. I was in and out in less then an hour. Love my new Trav Everyone at the dealership I dealt with were very professional and very pleasant to work with. I was in and out in less then an hour. Love my new Traverse. More

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Genuine All the staff members were very Genuine, trusting and had great customer service. Unfortunately that is rare in this day and age. No stress carbuyi All the staff members were very Genuine, trusting and had great customer service. Unfortunately that is rare in this day and age. No stress carbuying More

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