Nizar Khaled

I have bought more than a dozen high end cars from Jackie Cooper Imports. That should tell you how great they are Cooper Imports. That should tell you how great they are More

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I have been buying vehicles from Jackie cooper since 1992 I have always appreciated the fact that they take care of their customers I have always appreciated the fact that they take care of their customers More

by d.l.haas Verified Customer Verified Customer

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Jon did a great job from the beginning to the end of our shopping experience . Actually made us feel good about shopping for a Porsche. shopping experience . Actually made us feel good about shopping for a Porsche. More

by tulsafoods Verified Customer Verified Customer

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Great experience! Amazing product and service after the sale. Very professional dealership. Would highly recommend. Amazing product and service after the sale. Very professional dealership. Would highly recommend. More

by WBRYNING75 Verified Customer Verified Customer

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Emily Jachim has demonstrated herself to be a highly competent and knowledgeable associate who responds promptly to inquiries both before and after the sale. She exhibits an exceptional customer-centric competent and knowledgeable associate who responds promptly to inquiries both before and after the sale. She exhibits an exceptional customer-centric attitude that is both rare and highly desirable. She provided a thorough review of the car’s features and offered support for any questions that might arise later. I honestly cannot think of anything should could have done better. She has exceeded my expectations with every interaction. Similarly, Nizar Khaled introduced himself early in the sales process and impressed me as a leader who effectively builds and leads a team that earns both respect and repeat business. I saw the awards achieved by the JCI team and had the opportunity to discuss customer relations with Nizar. I believe he truly practices what he preaches and has earned his team’s respect. To highlight the experience, I wanted a paint protection film installed on the car before pick up. JCI didn’t have an opening in their schedule to get it done by my pick-up time. I live about two hours away from the dealership and a return trip to the dealership was okay, but not preferred. So, they contacted another party to install it. They took my car to the other party very early on my pickup day just to make sure I could leave the lot on time with the PPF. It should be noted that I had already agreed to forego the PPF on pickup day and was not upset. However, Nizar wanted to make it happen. To my pleasant surprise, I received a call from Emily, after hours on Saturday, telling me that Nizar had just called her after arranging the PPF service and my car would be ready for pickup on time per our previous schedule. Wow! Emily said Nizar didn’t want me driving off the lot without having the car the way I wanted it. Kendal from Finance took the time to carefully review the transaction with me and addressed all of my questions. David, the product specialist, conducted a detailed overview of the car and helped me personalize my car's settings. I was informed that Emily would be my primary point of contact throughout my ownership experience, with her manager serving as a backup during her absence. It’s fantastic to know that I can reach out to Emily for any car-related needs, and she will coordinate with the appropriate team member on my behalf. Having a single point of contact following a positive purchase experience is invaluable for customers. Moreover, having her manager as a backup is exceptional and represents a great business strategy. Maintaining contact with a salesperson is likely to foster future business relationships—truly brilliant! Throughout my life, I have purchased many cars, and my experience with this team far surpasses all others. The team at Jackie Cooper Imports sets the gold standard for service. I’m not easily impressed. Few businesses and their staff have left such a lasting impression on me as Jackie Cooper Imports has. I plan to see them again when in the market for a new ride. Thank you. More

by KimT Verified Customer Verified Customer

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Emily was great! From the moment of ordering my Cayenne to updating me along the way to final delivery. From the moment of ordering my Cayenne to updating me along the way to final delivery. More

by danetucker Verified Customer Verified Customer

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Staff are helpful, friendly and knowledgeable. This is our 4th car purchased from this dealership. This is our 4th car purchased from this dealership. More

by delainebartsch Verified Customer Verified Customer

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Everyone at the Jackie Cooper dealership has been most kind and helpful. We have enjoyed all our interactions with everyone there. kind and helpful. We have enjoyed all our interactions with everyone there. More

by ann18 Verified Customer Verified Customer

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Exceptional customer service with attention to detail. Andrew Rojas Did an excellent job as well as David Young. Top notch work all around!! Andrew Rojas Did an excellent job as well as David Young. Top notch work all around!! More

by landonjackson79 Verified Customer Verified Customer

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Excellent customer service from beginning to end! From the time we started searching the car we had all the questions answered and replied through text and email. From the time we started searching the car we had all the questions answered and replied through text and email. More

by nav.24singh Verified Customer Verified Customer

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