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![Nicola Alhersh at Penske Chevrolet Of Cerritos](https://cdn-user.dealerrater.com/images/dealer/37992/employees/538e06a8b542.jpg)
Nicola Alhersh
Sales Representative
Penske Chevrolet Of Cerritos
18605 Studebaker Rd
Cerritos, CA 90703
Dealership Experience
6 yrs, 7 mos
Languages Spoken
Arabic
English
67 Reviews
Write a Review67 Reviews of Nicola Alhersh
June 25, 2024
On Memorial day my wife and I Purchased a Chevy Silverado 1500 ZR2 Bison. The total price was about 100 thousand. We went at first and spoke to someone whom gave us a card and told them we would be back afte 1500 ZR2 Bison. The total price was about 100 thousand. We went at first and spoke to someone whom gave us a card and told them we would be back after checking out Toyota. When we came back I unintentionally asked for some other person to open the truck up so I can see. The new person I spoke to and the older one had an argument over getting my car keys for the trade in of my other truck and made me decide whom to give the keys too and give them commission. Since I was partially to blame I gave the authority to the first man I spoke too. The 2nd man went inside and started yelling and getting up set at people and the manager about the situation. I disliked that because my wife was inside with our 2 year old son waiting and my son got scared. After all said and done it felt like forever to get the car, credit check, financing and paper work ( Not sure if intentional so they could say I was getting a good price ) Hard to entertain a 2 year old boy during 5 hours. My wife is a Nurse and I am a veteran and they gave us a small discount of maybe 500 dollars. Lastly my biggest complaint was that after we finalized the sale. The lady who did the paper work told us we would have car insurance full coverage for 15 days. It ended up being a lie as they cannot insure a car more than 80,000 and ours was over. We called our insurance whom was closed. The next day our insurance had their system down and couldn't insure us. I ended up having to find another insurance company that could get us insured right away because we didn't want to have a 100,000 car get damaged with no coverage. So The dealer let us drive a few days uninsured and made it such a hassle for us and made my son cry. They even promised us if we gave a 5 start review after the sale we would get 15 days of free auto insurance which was a lie. Overall A bad experience. I bought my Colorado there before and might have to consider another dealer. I wouldn't be surprised if they reach out to me and say give us 5 stars and we will give you an oil change promise, and not make your child cry. More
Other Employees Tagged: Robert Bauer, Jorge Cerventes
June 18, 2024
This is a great dealer. I had an issue with my financing but Helen and the team went to work! They were able to get the deal funded even though I made it had trading in my o I had an issue with my financing but Helen and the team went to work! They were able to get the deal funded even though I made it had trading in my other car so fast after buying it. More
Other Employees Tagged: Jorge Cerventes, Jorge Orozco, Barun Afkhamnejad , Helen Tapia.
June 10, 2024
Very active and fast service. They are very friendly and notified how it goes. Very satisfied. They are very friendly and notified how it goes. Very satisfied. More
Other Employees Tagged: Leah Sneed, Reed Amiri, John Means, Barun Afkhamnejad
June 08, 2024
My wife took the suburban to service and everybody were nice to her including Richard and was told the car was going to be in for 3hrs and sure enough, it was done in 3hrs. Thank you nice to her including Richard and was told the car was going to be in for 3hrs and sure enough, it was done in 3hrs. Thank you More
Other Employees Tagged: Barun Afkhamnejad
June 07, 2024
Nicola was of great help in getting us a new car! He worked hard to get us a great deal, and made sure we were taken care of. He worked hard to get us a great deal, and made sure we were taken care of. More
Other Employees Tagged: Barun Afkhamnejad
June 02, 2024
Fast process, amazing deal! Happy customer , definitely will refer him thank you for everything thanks Happy customer , definitely will refer him thank you for everything thanks More
Other Employees Tagged: Barun Afkhamnejad
May 29, 2024
We like the car and service. Everybody tried their best. I hope I’ll buy from this dealership again Everybody tried their best. I hope I’ll buy from this dealership again More
Other Employees Tagged: Barun Afkhamnejad
May 23, 2024
Great service friendly and always courtesy explaining all my questions so patient making sure I understood all paperwork my questions so patient making sure I understood all paperwork More
Other Employees Tagged: Robert Bauer, Barun Afkhamnejad , Lesly
May 10, 2024
Robert was very helpful and informative. I wish all car salespersons were like him, a pleasure to work with, thanks. I wish all car salespersons were like him, a pleasure to work with, thanks. More
Other Employees Tagged: Robert Bauer
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