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Nicholas Klinger
Nicholas Klinger at Smith Motor Sales of Haverhill Inc
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Nicholas Klinger

Service Advisor

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
895 Reviews
4.9

895 Reviews

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895 Reviews of Nicholas Klinger

June 24, 2024

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Employee Rating

Well organized and very professional. They were able to let me know what they are doing and when they will complete the job. More

by MARYK_76S
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Recommend Dealer
Yes

Other Employees Tagged: Dave Penny

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Jun 24, 2024

Smith Motor Sales of Haverhill Inc responded

Hi Mary: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

June 24, 2024

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Good service. Appreciate not being overcharged for unnecessary service. Blown tite replaced. Expected needed 2 tires because of uneven ware but was told other t More

by Ronfenn09
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Yes
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Jun 24, 2024

Smith Motor Sales of Haverhill Inc responded

Ron, Thank you for your business and this review. We're happy to hear Nicholas and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2024

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Just the registration should have been returned to glove box. Otherwise every thing was very good More

by Ahmed123e
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Recommend Dealer
Yes

Other Employees Tagged: Dave Penny

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Jun 21, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

June 18, 2024

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Had a 7:30 appointment for oil change, took 2 hrs. Requested oil change and was told that is Service A...bill came to $345. More

by BETSY.MASSE
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Recommend Dealer
No
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Jun 22, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 17, 2024

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Experience was 100% professional, courteous and expedient. Clearly met (high) expectations! Outstanding group of professionals. More

by STEVENDELGROSSO
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Recommend Dealer
Yes
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Jun 17, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

June 17, 2024

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Appreciate the prompt service and quality work. Will continue to have Smith perform service in the future More

by DEFUSCO1
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Recommend Dealer
Yes
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Jun 17, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 17, 2024

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Very nice people always there to help in any way they can.give you appointment in a timely manner. More

by Stanley Widgren
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Yes
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Jun 17, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 14, 2024

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I noticed I had a nail in my front driver side tire. Since I had a dentist appointment I changed cars. That afternoon I drove to Smith Motors as the tire had not gone flat. I had left a message in the More

by EVETSBLUE
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Recommend Dealer
Yes
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Jun 14, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear that Joe and Steve were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 14, 2024

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I received a quick and good service. Best of all I received a clean car! More

by JSANTIAGO210
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Recommend Dealer
Yes
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Jun 14, 2024

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

June 13, 2024

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Very good job, got us in and out. Very nice and polite. Thank you very much. More

by RICKY01469
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Recommend Dealer
Yes
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Jun 14, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you, Ricky, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

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