Neil Haskins

Neil, Allie and Nick did an outstanding job from initial contact, vehicle drop off to final Sale. contact, vehicle drop off to final Sale. More

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I have been a customer for over 20 years. I have received top notch service over that time!! I have received top notch service over that time!! More

by SCHUMIMICHAEL Verified Customer Verified Customer

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We purchase two cars in two weeks with Andy and had a great experience, They were very accommodating with the trade in on a Kia product that was problematic mechanically, I will be returning for my servi great experience, They were very accommodating with the trade in on a Kia product that was problematic mechanically, I will be returning for my service needs and vehicle needs in the future. More

by khnewton Verified Customer Verified Customer

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The folks at Luther Nissan Kia were welcoming. I was a first time buyer with zero experience, and I chose to finance. Rich and Neil made the experience quick and simple, to which I appreciated ver I was a first time buyer with zero experience, and I chose to finance. Rich and Neil made the experience quick and simple, to which I appreciated very much. More

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We have been customers at Luther Nissan Kia and we have been satisfied with all of our vehicles. Wonderful dealership. 5 stars every time. Thank you. been satisfied with all of our vehicles. Wonderful dealership. 5 stars every time. Thank you. More

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We felt like family The staff at Luther Nissan Kia was not pushy, very attentive, and made the whole process as safe and easy as possible. We test drove during the pande The staff at Luther Nissan Kia was not pushy, very attentive, and made the whole process as safe and easy as possible. We test drove during the pandemic and they were extremely careful and even brought the car to our house in Minnetonka! We got the best deal in town (trust me I checked everywhere) and my wife is so happy to have her new car. Thanks, Luther Nissan Kia! More

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Poor customer service skills. We purchased a Kia certified preowned Sorento in August 2019. It broke down in October. Luther had the vehicle for two months and we had to call for We purchased a Kia certified preowned Sorento in August 2019. It broke down in October. Luther had the vehicle for two months and we had to call for updates. When the electrical problem was fixed, they returned it to us with a missing bracket in the dash and a splash panel that wasn’t attached so back we went. On vacation in Texas in February the electrical problem occurred again and we had the car towed to a local Kia dealer. I called Luther Kia asking for help with that dealership. I was dismissed and treated rudely while I was stranded. No empathy or compassion. This dealership lacks the customer service skills to deal with an escalated situation. More

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Truly Luther Style Great Sales Experience Again! Always Happy to deal with the Luther groups staff at Inver Grove Nissan. The newest 2020 Rogue is just one of Eleven 9 Altima's and 2 Rogues the Wife Always Happy to deal with the Luther groups staff at Inver Grove Nissan. The newest 2020 Rogue is just one of Eleven 9 Altima's and 2 Rogues the Wife and I have purchased or leased from them over the years. Phil Worthing was great to deal with and the Team made the purchase experience Incredible ! Thank You All very much, Russell and Dee More

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Dave Rice the used car manager Best service from Luther and Dave Rice I've purchase a lot of cars so far in my life and received the best service ever from them - so far I have sent Best service from Luther and Dave Rice I've purchase a lot of cars so far in my life and received the best service ever from them - so far I have sent 3 people to that store and I will buy our next car from them. Thanks, Mr. Rice More

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Money Hungry Dealership This dealership screwed up the paperwork first of all, Expected my brother to sign the new contract with higher interest claiming to extended his mont This dealership screwed up the paperwork first of all, Expected my brother to sign the new contract with higher interest claiming to extended his months to make his payment lower. Obviously, my brother traded his car and also put down $1000 down. Well he got his car back with problems now. Lights don't work, His speedometer don't work and he cant even tell how fast or slow he's going. They made him pay an additional $58 or he wont get his car back. I will be helping my brother file a complaint to Minnesota Department of transportation dealer complaint and BBB today! Anyone that has issue with this dealer in specific, there are ways to file a complaint and let the state handle their money hungry scam they have going on. If you are buying a used vehicle, please follow the Lemon Law so you may be able to know what to do. More

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