Neil Fricker | Page 4

10/10 experience purchasing a vehicle Here. The most pleasant, fast, professional, respectful, and enjoyable vehicle purchase of my lifetime here. Absolutely recommend this dealership. pleasant, fast, professional, respectful, and enjoyable vehicle purchase of my lifetime here. Absolutely recommend this dealership. More

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Outstanding sales team. Highly recommend this dealership. We live in Cochrane and it was worth the trip north. We first met Richard the owner who was very personable and helpful. Neil looked after the sale We live in Cochrane and it was worth the trip north. We first met Richard the owner who was very personable and helpful. Neil looked after the sale details and his knowledge and professionalism were gratefully appreciated, including picking me up from the airport the day I picked up the truck. Natalie the finance manager made the paperwork easy and not stressful. I will contact them first in my future needs. More

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Great to deal with Everyone at Leduc Chrysler was a pleasure to deal with. Neil Fricker in Used car sales is a no pressure salesman. He let us discuss the vehicle, was Everyone at Leduc Chrysler was a pleasure to deal with. Neil Fricker in Used car sales is a no pressure salesman. He let us discuss the vehicle, was available to answer questions, provided insight in the details of the vehicle. Natalia and David in Finance did a great job in getting us a payment within our budget. Delivery of the vehicle was informative, as Christina went over many of the features before we drove off the lot. We would recommend Leduc Chrysler for new and used cars. Top notch people to deal with More

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Proud owner of Grand Cherokee 2019 The fantastic staff starting with salesperson Neil to the sale manager Jason Hill and finance wizard Natalia. I had previous dealing with Jason from t The fantastic staff starting with salesperson Neil to the sale manager Jason Hill and finance wizard Natalia. I had previous dealing with Jason from the Mercedes dealership . Was very happy with the service then and equally as happy with the service presently. Right from start to finish everything was handle very professionally and friendly. They treat you like family and they look after you for all your needs when it comes to servicing and ordering. Accessories for your vehicle. I would highly recommend their dealership to all my friends and family !!! Also like to mention the vehicle orientation from Christiina was greatly appreciated for helping me get familiarize my vehicle and setting up everything for me Don’t forget the great team in service dept Lisa and her staff Plus the very knowledgeable part dept with Ryan. Thumbs up for everyone at the dealership Thx. For the great experience and hope other auto dealerships will follow your model 😊 More

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Third purchase from this location. Background...I previously bought my first and second vehicle at this location. My third I purchased elsewhere which was a mistake. I ended up in th Background...I previously bought my first and second vehicle at this location. My third I purchased elsewhere which was a mistake. I ended up in the service dept when my third vehicle gave me some issues. I first took it to the location I purchased it from and was told by that location they couldn't help me and I should "go somewhere else". Following that interaction I changed my google review of that location and 10 minutes later the manager of that location called me insisting I come back immediately and they would fix the situation right away. I couldn't get him off the phone so I told him I was currently having the vehicle looked at by another shop and I would call him if I wanted to talk to him directly. He was very pushy to the point where he said he would arrange to have me picked up from my workplace and driven to his location where they could "get me in a car that day and no one else can offer you that." A day later I learned my vehicle was a total loss after a catastrophic engine failure that couldn't be determined. It was not at all what I was expecting to hear and the floor opened up under my feet. Dawn in service was incredibly kind and compassionate despite the situation and offered to refer me to their sales dept because in her words "I'm sure there's something we can do to help you through this." I spoke with Dean in sales who found a vehicle he thought would be a good fit for me. From there I talked to Natalia over the phone who took all my information and proceeded with the financing application. She called me back within the hour and told me everything was ready to go so I went down to the dealership. While she worked on the paperwork I took the vehicle in question out for a drive with Neil Fricker. He went over all the features of the vehicle with none of the pressure to buy you would expect from a typical salesperson. While I was at the dealership the manager at the other location continued to call AND text me repeatedly with messages like "I haven't heard back from you". I did not answer any of the calls or texts. Leduc Chrysler let me know the vehicle I was looking to buy needed a new battery and to be detailed so they needed one more day to have it ready but they provided me with a loaner vehicle in the meantime. True to their word, my vehicle was ready the next day a few hours earlier than anticipated. Christina handed me the keys with a smile and asked me how I felt things had gone. I told her honestly this experience was just as good if not better than the first two times I had purchased a vehicle at this location. I drove home that night in my new vehicle and for the first time in days felt utterly relieved. I can not say thank you enough for the care and compassion I received during this purchase. It reminded me of when I bought my 2nd vehicle and the salesman would call every 6 months to if I still liked my Jeep. That's just the kind of people that work here I think. Side note: the calls and texts from the previous location continued after I drove away in my new Jeep to the point that I had to block the number on my phone to make them stop. More

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Excellent Service Huge shout out to Christina Randell and Judy Wilhauk. Thank you ladies for your help. I learned a few more things about my Jeep today that I was unawa Huge shout out to Christina Randell and Judy Wilhauk. Thank you ladies for your help. I learned a few more things about my Jeep today that I was unaware of. I have always had a positive experience with this dealership. A big THANK YOU to the entire team. More

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Awesome place I got my first car from leduc Chrysler and it was a fun and easy experience. Neil and Cory are outstanding sales people. Natalia helped me with financ I got my first car from leduc Chrysler and it was a fun and easy experience. Neil and Cory are outstanding sales people. Natalia helped me with financing , she was great and made the experience stress free. I would recommend this dealership to anyone. More

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Honest, Easy, Efficient A friend and I went into Leduc Chrysler for the sole purpose of walking out with a new Jeep that night. We were swiftly greeted by Neil Fricker, who w A friend and I went into Leduc Chrysler for the sole purpose of walking out with a new Jeep that night. We were swiftly greeted by Neil Fricker, who was very polite and very helpful on narrowing down exactly what our wants and needs were! He was transparent with all the pricing, and knew his product very well. No undue pressure, no “tactics”, just an honest, straightforward guy. We landed on the perfect vehicle, for the perfect price, and then had the pleasure of completeing the financing with David, who was one of the nicest and most efficient people I’ve ever met! Two days later, and Neil made sure to follow up and make sure everything was perfect! All in all, it was a FANTASTIC experience, and I would highly recommend Neil! More

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Purchased used Vehicle I went to leduc Chrysler after a bad experience at another dealership, I dealt with Neal and Natalia. Neal was very informative and didn't hide anythi I went to leduc Chrysler after a bad experience at another dealership, I dealt with Neal and Natalia. Neal was very informative and didn't hide anything that we had been inquiring about for the loan on the 2016 dodge journey i was looking at getting. Didn't hide tgat it had a collision or that it needed updates and the recalls. Natalia was amazing and honest and was able to help get me my loan and very knowledgeable about the loans and unlike the previous dealership she got me it through a known bank company. Even having a few issues and learning such a new vehicle this dealership has been very helpful through and through. Will be going back here when I am ready to buy another vehicle! I am happy with the interest rate and over all price on what I will be paying for my 2016 dodge journey. More

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I received excellent service. They were very helpful in making the process happen as quickly and effectively as possible. I am very happy with the new truck...they had the right c They were very helpful in making the process happen as quickly and effectively as possible. I am very happy with the new truck...they had the right color too which was important to me. More

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