52 Reviews
Write a Review52 Reviews of Nathan Ocegueda
June 20, 2024
Great. Everyone I interacted with was helpful, responsive to my questions/concerns, and customer focused. Very impressed with the dealership overall. Everyone I interacted with was helpful, responsive to my questions/concerns, and customer focused. Very impressed with the dealership overall. More
Other Employees Tagged: Chris Williams, Luis Ybarra, JJ Hagglund
April 17, 2023
I have pictures of Oil Leak, Windshield Washer Reservoir leak, front driver side wheel splash shield missing and transmission splash shield missing. I was told a Safety Inspection was performed and all was leak, front driver side wheel splash shield missing and transmission splash shield missing. I was told a Safety Inspection was performed and all was well. They said it is not an Audi and inspections are different. They were aware of missing components as per conversation with Nathan Ocegueda, Service Dept. I text Samual and he no longer replies. I also left voice messages, latest one this morning. No call back from Samuel. Purchased a Honda Civic Hatchback Sports Touring at $25,000 out the door from Audi of Fresno, a reputable Car Dealership. I was not treated well after the purchase. You would expect that from a self owned dealership. NOT A HAPPY CUSTOMER. More
Other Employees Tagged: Dorsey Smith, Samuel Wahyudi
February 01, 2022
Absolutely loved how well taken care of I was. Nate helped out so much and made sure I was up to date with my car and sent videos and updates Constantly. helped out so much and made sure I was up to date with my car and sent videos and updates Constantly. More
Other Employees Tagged: Jesse Calles, Luis Ybarra
October 22, 2021
Audi Fresno is a amazing. The service department makes maintenance seem not so bad. Bryan always makes sure that all your concerns are addressed and delivers great customer service. maintenance seem not so bad. Bryan always makes sure that all your concerns are addressed and delivers great customer service. More
Other Employees Tagged: Bryan Serpa
October 21, 2021
Nathan provided outstanding customer service and professionalism during my time here. He made sure I was well taken care of and went above and beyond to ensure a memorable experience. professionalism during my time here. He made sure I was well taken care of and went above and beyond to ensure a memorable experience. More
October 13, 2021
I love my Porsche Cayenne, the service department is wonderful. Everyone is so happy to see you and treat you like a queen! wonderful. Everyone is so happy to see you and treat you like a queen! More
Other Employees Tagged: Hugo Gutierrez, Bryan Serpa, Jesse Calles , Jesse Aguila, Ed Durate, Juan Marquez, Joseph Montes, Edwin Mora, Tyler Norman
October 01, 2021
Hugo in service is the bomb! Everyone, Brian in service,, including those I don't see, the techs, are THE ABSOLUTE BEST. I have NEVER HAD an an issue with your folks' service. Complements to Nanette too! D including those I don't see, the techs, are THE ABSOLUTE BEST. I have NEVER HAD an an issue with your folks' service. Complements to Nanette too! Dear CJ, please give all these folks a pat on the back for me in a real way..... I will never ever bring my TT to anyone else. Keep it up. I appreciate you all very much. Regards, Linda Roller More
Other Employees Tagged: Hugo Gutierrez, Bryan Serpa , Ed Durate, Juan Marquez, Joseph Montes, Edwin Mora, Tyler Norman, Anthony Urbano, Nanette, can't forget the voice behind the name
September 29, 2021
Nathan is an excellent customer service representative. While it takes a while to get an appointment with a loan vehicle, service is prompt and very professional. While it takes a while to get an appointment with a loan vehicle, service is prompt and very professional. More