Mona Crooks
Mona Crooks at Klaben Ford Lincoln
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Mona Crooks

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,175 Reviews

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217

Dealership Experience

33 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

Specialties & Trainings

Master Certified Service Advisor

5.0

1,175 Reviews

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1175 Reviews of Mona Crooks

March 09, 2025

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I love the Klaben Team. I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has be More

by fairyrain826
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Yes

March 09, 2025

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Mona crooks is an amazing asset to the Klaben team in Kent. She is kind, courteous, and knowledgeable. More

by Sdalton4564
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Yes

March 08, 2025

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Everything went awesome, and the car is running smoother than it has since I bought it at the beginning of the deal. Mona was very helpful and kind More

by MBFUNTIME2
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Yes

March 07, 2025

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Excellent service advisor. Always goes above and beyond to ensure satisfaction. One of the reasons we still go to Klaben Ford More

by Ned
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Yes

March 06, 2025

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They treat us like family. Very good experience every time we purchase a vehicle from them. They have sold to many of my family members and friends because of their outstandi More

by Happy Girl
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Recommend Dealer
Yes

March 06, 2025

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Been dealing with Klaben for many years. Their service and sales has always been top notch. I will keep buying my Fords there for many more years. More

by CRAIG90
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Recommend Dealer
Yes

March 02, 2025

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Always provides top notch service. Mona really cares about her customers, stays in contact and follows up on the service provided. More

by George
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Yes

Other Employees Tagged: Chris Moldas, Christine Klaben

February 28, 2025

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We always have great service with them, they even found our key fob we were looking for. More

by richardcapstick96
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Yes

February 25, 2025

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Very professional, receptive and accountable, which is rare in today's world. I appreciate you guys. More

by adurigaudiology
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Recommend Dealer
Yes

February 24, 2025

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Gavin was super awesome! so nice and explained everything to me. super quick and well done service which is always appreciated. so nice when Klaben Ford makes everything so c More

by Olivia.claire2004
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Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram, Gavin Fano

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