

I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
33 yrs, 1 mo
Industry Experience
33 yrs, 1 mo
Specialties & Trainings
Master Certified Service Advisor
1,175 Reviews
Write a Review1175 Reviews of Mona Crooks
March 09, 2025
I love the Klaben Team. I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has be I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
Other Employees Tagged: Joe French, Kim Wolfram, Sean Bradford, Steve Sigmund
March 06, 2025
They treat us like family. Very good experience every time we purchase a vehicle from them. They have sold to many of my family members and friends because of their outstandi Very good experience every time we purchase a vehicle from them. They have sold to many of my family members and friends because of their outstanding comminication and service. Will never go any place else. More
Other Employees Tagged: Terry Baughman, Richard Klaben, Christine Klaben, Jennifer Bowen
March 02, 2025
Always provides top notch service. Mona really cares about her customers, stays in contact and follows up on the service provided. Mona really cares about her customers, stays in contact and follows up on the service provided. More
Other Employees Tagged: Chris Moldas, Christine Klaben
February 24, 2025
Gavin was super awesome! so nice and explained everything to me. super quick and well done service which is always appreciated. so nice when Klaben Ford makes everything so c so nice and explained everything to me. super quick and well done service which is always appreciated. so nice when Klaben Ford makes everything so convenient! More
Other Employees Tagged: Kim Wolfram, Gavin Fano