Mike Robinson | Page 16

I had an excellent experience with Mercedes-Benz London and in particular, Mike Robinson, in purchasing my new GLB 250. He was phenomenal to work with even though our deal was done mainly by email and by p and in particular, Mike Robinson, in purchasing my new GLB 250. He was phenomenal to work with even though our deal was done mainly by email and by phone during this pandemic. He is knowledgeable, humble and not pretentious, and really just wants to help. On the issue of pricing we had no trouble and it was an easy and simple discussion. I am from Toronto and I find the dealers in Toronto to be pretentious and overly egocentric about the brand generally, and they are not willing to work with you on getting a deal done. London really makes the buyer feel special, appreciated, and makes you feel that you are buying a luxury brand that Mercedes is. My vehicle, although purchased essentially virtually during COVID-19, was exactly as noted. I test drove a similar one in Toronto, but never saw the actual car that was delivered to me - there were no issues with the car. i feel that I have made a lifetime connection with Mike Robinson and I will refer all of my professional friends and colleagues to him. He treated me like family. Thanks Mike! We loooooooooove the car! It's such a special ride. All the best, S.S & AR. More

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Working with Mike Robinson was an absolute pleasure! Mike is extremely patient and overly helpful. We never felt pressured to make a decision and most importantly he is a true professional who made our buyin is extremely patient and overly helpful. We never felt pressured to make a decision and most importantly he is a true professional who made our buying process seamless. The best part – Mike stayed in touch with my husband and I the entire time which only made our buying experience even more enjoyable. I highly recommend Mike and Mercedes Benz London if you are in the market for a new or pre-owned vehicle. More

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While entering Mercedes Benz London I was very welcomed. I had the opportunity to deal with Mike. He is a very professional, kind, and a great person. I had the opportunity to deal with Mike. He is a very professional, kind, and a great person. More

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My husband and I recently purchased our second Mercedes. On this occasion, we had the pleasure of working with Mike Robinson. Mike was great to work with. He facilitated our new purchase, as well as our tr On this occasion, we had the pleasure of working with Mike Robinson. Mike was great to work with. He facilitated our new purchase, as well as our trade in. He was very knowledgeable and very accommodating. We love our new car. The kids even think it's cool. Thank you Mike. More

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I purchased a GLA 250 with my partner last spring. It was time to replace my Lexus and based on my professional, courteous and knowledgeable experience, I went to see Mike Robinson. I was not sure what was time to replace my Lexus and based on my professional, courteous and knowledgeable experience, I went to see Mike Robinson. I was not sure what I was going to buy so he educated me on a variety of vehicles and recommended a Company driven SUV with low mileage that I could get a great deal on with basically all the available options. He put my old owned vehicle up for an on-line auction and within 2 hours, I had a bid that was more than I ever expected, making the cost of my GLE 450 4MATIC SUV lower than I expected. I was also able to purchase the vehicle maintenance package so all those costs are covered for the next 3 years. Mike listens and is attentive to your needs. He also took the time after the purchase to explain all the technical features of the SUV and was readily available when I had further questions. A great experience! More

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I am delighted to share my experience while working with Mike Robinson towards our purchase of 2020 GLC-300. He is a very very helpful professional, who listens to the requirements with patience and tries t Mike Robinson towards our purchase of 2020 GLC-300. He is a very very helpful professional, who listens to the requirements with patience and tries to help with the best possible solutions. Mike has demonstrated that he stands behind his customers in the moment of crisis (either COVID-19 or personal). While our car was in the manufacturing and shipped from Germany he helped us to lease Class-C. Mike made sure that both the previous owner and we were taken care of in lease transfer. He has provided the best customer service, which is rare to find. All the best Mike, I trust that you will be continuing to help many more customers in the future. More

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Mike was extremely lovely to work with. He was accommodating and made every effort to find exactly what we were looking for. He was able to answer all our questions and was knowledgeable and prof accommodating and made every effort to find exactly what we were looking for. He was able to answer all our questions and was knowledgeable and professional. We cannot thank him enough for finding us a gorgeous reliable family vehicle that we are going to love for years to come! More

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Always a pleasure of dealing with MB-London: matters are attended timely, questions answered, and there is a sense for genuine attempts to reach win-win financial agreements. Leased 3 vehicles from them and attended timely, questions answered, and there is a sense for genuine attempts to reach win-win financial agreements. Leased 3 vehicles from them and planning to continue our business relationships. Special 'thank you' note to Mike Robinson! Bottom line: HIGHLY RECOMMENDED. More

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We are repeat customers and Mike Robinson is a very courteous knowledgeable and professional sales consultant. He knows his product and understands what customer service is and what we wanted from our courteous knowledgeable and professional sales consultant. He knows his product and understands what customer service is and what we wanted from our new vehicle. We were undecided between a sedan or SUV but Mike provided all the information and test drives we needed to make an informed decision. We went the SUV route with a GLC 300 and we are very pleased with our decision. Our thanks to Mike for his help and guidance. More

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Mike Robinson he is amazing sales consultant , he is friendly, patient and explains everything and gives all required information . All paperwork and getting the car finished in one day . friendly, patient and explains everything and gives all required information . All paperwork and getting the car finished in one day . More

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