Mike Robinson | Page 13

Tony Y is the best dealer I’ve met ! :)) He is so professional. A A A :)) He is so professional. A A A More

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Good customer experience is the key to success, and I can't elaborate in words how good my experience was at Mercedes Benz London dealership with support from Mike Robinson from sales team, Mike Maric an can't elaborate in words how good my experience was at Mercedes Benz London dealership with support from Mike Robinson from sales team, Mike Maric and Greg Guzman from management & finance. They set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry over phone hundreds of kilometers away from dealership, Mike was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process multiple times with any queries and helped me secure one of a kind and a very rare vehicle amongst this shortage of cars. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! They all deserve best employee of year awards and must have team members. Thank you guys for such wonderful experience and special thanks to Mike, would love to get more cars from you! Cheers More

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I have purchased two cars in the last 5 years from MB London with the help of Mike Robinson both times. In both instances the transaction has been seamless and has been far better than any experience I h London with the help of Mike Robinson both times. In both instances the transaction has been seamless and has been far better than any experience I have ever had with other dealerships. Most recently, I purchased an E450 wagon and did everything online with Mike even delivering the car to Toronto. You can't get better help than you get from this dealership. More

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Excellent customer service. Sales person Mike was personable, friendly and easy to talk to. I would highly recommend this dealership. Overall, a very pleasant car shopping exper Sales person Mike was personable, friendly and easy to talk to. I would highly recommend this dealership. Overall, a very pleasant car shopping experience for me and my husband. More

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Buying any new vehicle can be stressful at any time but Mike made the total experience seamless. He was very professional and sensitive to my needs. Living over 150 klm away, I was impressed with him sav Mike made the total experience seamless. He was very professional and sensitive to my needs. Living over 150 klm away, I was impressed with him saving me the drive and delivered the new car himself. I would not hesitate to refer Mike at any time and will plan on all futures purchases arranged with him specifically. One thought. Since MB new vehicles have become so sophisticated, it would have been helpful if the dealership provided a specific person to go through all of the available tips and features available with ones model. More

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Buying with Mercedes London has been the best experience I've had so far when purchasing a vehicle. Mike R has assisted me on multiple occasions and it's always been a pleasure. Friendly folks and top-notch I've had so far when purchasing a vehicle. Mike R has assisted me on multiple occasions and it's always been a pleasure. Friendly folks and top-notch service, I'll definitely be back when I'm in need of another vehicle. More

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Mike was incredible to work with. He is knowledgeable, professional, and extremely helpful. We were fortunate enough to have had the privilege of experiencing Mike's top-notch service. He was prompt in re professional, and extremely helpful. We were fortunate enough to have had the privilege of experiencing Mike's top-notch service. He was prompt in responding our emails and always picking up our calls where we had a seemingly endless list of questions; however, Mike was always very patient and understanding, especially it being our first ever car purchase. Mike made our purchase seamless. We are from Toronto and would definitely travel again to London just to be taken care of by Mike's high quality service. Thanks again Mike! More

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Hi Mike...thanks again for the absolute easiest purchase experience that I have ever had. From the moment that I came to the dealership until the moment that I left, everything was perfect. experience that I have ever had. From the moment that I came to the dealership until the moment that I left, everything was perfect. More

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This is my second vehicle from Mike. I can’t recommend him enough! Very professional. Great knowledge of the Benz lineup and just a good guy to chat with. Love my vehicles! I’ll be back. him enough! Very professional. Great knowledge of the Benz lineup and just a good guy to chat with. Love my vehicles! I’ll be back. More

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Fantastic trade-in and purchase experience! I bought a used vehicle and was treated like I was purchasing a new top of the line Mercedes. Customer service was friendly, professional and Mike Robinson did used vehicle and was treated like I was purchasing a new top of the line Mercedes. Customer service was friendly, professional and Mike Robinson did everything and more to satisfy my questions/concerns. Service and attention was well above and beyond my expectations, I highly recommend this dealership and in particular Mike Robinson who was friendly, attentive, efficient and always followed up and followed through on discussions and commitments!. Very trustworthy. More

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