Mike Markoski

Horrible experience, very disappointed and upset, I bought a 2026 Ram 1500 Bighorn on Saturday 09/18/25, The day of purchase, I noticed that the car had many scratches and I reported it to the sales ma bought a 2026 Ram 1500 Bighorn on Saturday 09/18/25, The day of purchase, I noticed that the car had many scratches and I reported it to the sales man (Elvin Fermin), he promised me that the problem will be correct it and ask me to come back on Tuesday morning 9/23/25 and it would be fix it the same day. That day 9/23/25 I took the car to the dealership around 9:30 am, an hour later I receive a call from the salesman (Elvin Fermin) telling me that the car needed a paint correction (the car hood have to be painted). “NEWS THAT DIDN’T MAKE ME HAPPY” he told me that it was going to take two to three days. Then he gave me an appointment for Monday 9/29/25. On Friday 10/03/25 , five days later the salesman (Elvin Fermin) called me to pick up my vehicle and I asked him over the phone, if he had checked it and if the job was done properly , he answered me yes!!!, when I arrived to pick up the car at 12:00 pm I saw that the problem wasn’t corrected, the car was dustier than when I delivered it, with the same scratches and running boards full in dirt. Today Monday 10/06/25 at 12:00 pm I decided to go to the dealership and the car was in the same place (service department parking) as Friday, then I asked to speak with the General manager, but the receptionist told me that he was not there, she called one of sales manager (which never introduced himself) he instead of listening to me about the problem, told me very unprofessionally, disrespectful and arrogant to wait until he get educated by the salesman (Elvin Fermin), after talking to the salesman (not in front me), he did not have the courtesy to approach me. He just sent the salesman (Elvin Fermin) to try to give me million of excuses. I insisted on speaking with him, and when he came, he barely let me speak. I even had to tell him to let me speak, only creating excuses and lies to get out of the problem. I texted the salesman (Elvin Fermin) two times asking for the sales manager’s name and he ignored me.I won't return to this dealership, not even for the free service. I bought this car to use, not to keep it in the dealership, is the dealership going to pay half of the monthly payment?. Besides that, they gave a loaner car 2023 with sewer smell. I will do everything possible to ensure this review reaches all platforms. That's why this dealership has such a bad reputation and so many bad reviews. For this dealership you are only important the day of the sale, after you cross that front door they treat you like trash. I rate them one star because there is not a lower rating. After almost two weeks, 10/07/25 at 12:30 pm, I checked the App and the truck was still in the dealership. At 2:01 pm, the truck was already in the body shop, and at 3:18 pm, the salesman texted me that the car was ready. My question is if it was really necessary to contact US Costumer Care of the Brand, so the dealership could correct something so simple on a brand new vehicle, when there is a large number of professionals to resolve these types of problems? As I said before I will do everything possible for the poor work of this dealership and the mistreatment of their customers to reach all platforms, and I've already started. This dealership has many of bad reviews. If any customer has issues with this dealership, just call US customer care. With just a phone call to the dealership from my case manager they corrected everything in three and half hours. More

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Overall nice experience with route 46 jeep. this was our second time comming in for a jeep and Rico was super patient and attentive. Would definitely recommend dealership. this was our second time comming in for a jeep and Rico was super patient and attentive. Would definitely recommend dealership. More

by Beauty1020 Verified Customer Verified Customer

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I went to a couple places, this guys just make it happen , they don play games, adding 10 k from nowhere, I definitely recommend and probably come back when needed , they don play games, adding 10 k from nowhere, I definitely recommend and probably come back when needed More

by Julian.david.1306 Verified Customer Verified Customer

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Loved how quickly I was in and out of the dealer with my new SUV. It was a pleasure working with Hector, PJ, and Mike. new SUV. It was a pleasure working with Hector, PJ, and Mike. More

by cmartins1217 Verified Customer Verified Customer

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Sales department is the BEST! !! Especially my salesman Elvin and the sales manager Mike Markoski !! Especially my salesman Elvin and the sales manager Mike Markoski More

by Luis Verified Customer Verified Customer

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Fast and easy, helpfull and accomadting staffs. Great and quality line up of cars. Highly recomended to friends and family Great and quality line up of cars. Highly recomended to friends and family More

by sunlight.rentals Verified Customer Verified Customer

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Great service, didn’t have no complaints on the store service. My sales rep was great service. My sales rep was great More

by JOSE142004 Verified Customer Verified Customer

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Great sales department very friendly and full of knowledge. Always a fresh cup of coffee. Prices always on the money knowledge. Always a fresh cup of coffee. Prices always on the money More

by unclbf136KOPP Verified Customer Verified Customer

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Poor customer service. Didn’t feel respected. It was overall a horrible experience I didn’t expect Didn’t feel respected. It was overall a horrible experience I didn’t expect More

by akimeharris Verified Customer Verified Customer

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I had a great experience at the dealership! My sales person was good and very patient. Would definitely recommend it and him My sales person was good and very patient. Would definitely recommend it and him More

by amanda.friedberg Verified Customer Verified Customer

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