![Mike Elwell at Key Chrysler Dodge Jeep RAM of Newcastle](https://cdn-user.dealerrater.com/images/dealer/37880/employees/5e3a5f983fc4.jpg)
Dealership Experience
27 yrs, 2 mos
Industry Experience
27 yrs, 2 mos
Specialties & Trainings
RAM Truck Expert
Jeep Expert
155 Reviews
Write a Review155 Reviews of Mike Elwell
June 10, 2024
Great sales experience. No pressure and all of my questions were answered. Dealership was comfortable to wait in. I had a great experience in 2002, and now a second great ex No pressure and all of my questions were answered. Dealership was comfortable to wait in. I had a great experience in 2002, and now a second great experience in 2024. More
Other Employees Tagged: Michael Callahan, Scott Clement
May 20, 2024
An absolutely fantastic buying experience! Everyone was extremely friendly and accommodating with none of the uncomfortable sales pressure you may find at other dealerships. My wife and 2 yo Everyone was extremely friendly and accommodating with none of the uncomfortable sales pressure you may find at other dealerships. My wife and 2 young children were there as well and they made sure all of us felt right at home and had the best car buying experience we could possibly have. Great day and great experience! We all love our new Jeep! Thank you! More
Other Employees Tagged: Michael Callahan , Scott Clement
April 05, 2024
Not your average dealership. They care, they are honest, they are fair, and really do want to please their customers. I would highly recommend them!! They care, they are honest, they are fair, and really do want to please their customers. I would highly recommend them!! More
April 05, 2024
Surprising lack of attention to detail! Produc knowledge could be better. Took a week to accomplish dealer swap of vehicle due to their lack of drivers. Produc knowledge could be better. Took a week to accomplish dealer swap of vehicle due to their lack of drivers. More
Other Employees Tagged: Michael Callahan
April 04, 2024
I brought in my 2020 Ram 3500 mega cab an was looking to trade it in. They were very helpful an showed me a 2024 2500 Ram . They offered me a deal I couldn't beat. So I I purchased the new Ram an looking fo trade it in. They were very helpful an showed me a 2024 2500 Ram . They offered me a deal I couldn't beat. So I I purchased the new Ram an looking forward in returning again for my next vehicle buying experience. Thanks again for your help. More
Other Employees Tagged: Michael Callahan
January 17, 2024
The process was good. The vehicle itself was detailed but not well...there was still dirt under the backseat. Also after getting home I found that the fog light bulbs were The vehicle itself was detailed but not well...there was still dirt under the backseat. Also after getting home I found that the fog light bulbs were hanging and had melted the bulb housing. Guessing the bulbs were changed and never installed correctly in the housing. I had to buy new fog light housings. I will also say that the two rear tires really were not in spectacle but I knew they weren't great...just question whether there should have been a new sticker on it. Sales and finance guys were great to deal with. More
Other Employees Tagged: Mike Elwell
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