Mike Covington

Purchased a 2020 Lexus RC350 for my wife at Toyota of Cleveland. I live in Chattanooga, but haven't purchased a car in Chattanooga area or suburbs in over 20 years. Most dealers I've dealt with here se Cleveland. I live in Chattanooga, but haven't purchased a car in Chattanooga area or suburbs in over 20 years. Most dealers I've dealt with here seem to think people won't drive a few hours to get a better deal which is not the case with me. I've previously driven 8 hours one way to save $4000 on a vehicle. I actually went to Atlanta Sunday to look at a comparable Lexus. I explained this to my salesman Austin Calfee and his sales manager Mike Covington. These two went above and beyond to make sure I got the deal I wanted and kept my money local. They are a laid back dealership and don't have the "better go buy that somewhere else" attitude. I feel they worked hard to earn my business and just sold me my first local car in 23 years. Nothing but good words to say for the whole team. They have earned a new customer. I will be back. More

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Exceptional service. Not pushy at all. Listened to everything we wanted and answered all of our questions. Made sure we understood everything about the car before we purc Not pushy at all. Listened to everything we wanted and answered all of our questions. Made sure we understood everything about the car before we purchased. Will come back for our next vehicle More

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Excellent communication, excellent treatment of their customers, wonderful customer service and a great vehicle purchase! customers, wonderful customer service and a great vehicle purchase! More

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EVERYONE I INTERACTED WITH WAS VERY KNOWLEDGEABLE AND AND FRIENDLY. BOTH MIKE COVINGTON AND KENNY JONES WERE VERY HELPFUL AND HELPED ME DECIDE WHAT TRUCK I NEEDED. THIS IS MY THIRD TRUCK FROM CLEVELAND TOY FRIENDLY. BOTH MIKE COVINGTON AND KENNY JONES WERE VERY HELPFUL AND HELPED ME DECIDE WHAT TRUCK I NEEDED. THIS IS MY THIRD TRUCK FROM CLEVELAND TOYOTA AND I LOVE THE INTERACTION WITH THESE PEOPLE More

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Michael Dylan was our salesman, he was fantastic, so kind, knowledgeable, but at the same time, didn't hound us. Mike Covington appraised the vehicle I was trading and was more than fair with the value kind, knowledgeable, but at the same time, didn't hound us. Mike Covington appraised the vehicle I was trading and was more than fair with the value he gave me on my trade-in. Taylor Alton was our guy closing the deal as the finance manager and he was so personable and kind as well. The overall experience with everyone we encountered at this dealership was top notch and we will definitely be returning customers and will refer people to them as well. Thank you to those 3 fellows for making our experience one that we will remember. More

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Michael Covington was great and he was very friendly and patient with us while we were looking for a pre-owned vehicle and tried different dealerships in the area. We always have good experience here and no patient with us while we were looking for a pre-owned vehicle and tried different dealerships in the area. We always have good experience here and no surprise we have bought 4 vehicles from this dealership. More

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Everyone was nice and easy to deal with. Knowledgeable about vehicle of interest and worked with me on getting payments in my range Knowledgeable about vehicle of interest and worked with me on getting payments in my range More

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Everyone was friendly the gentleman that helped us showed us the vehicle and the manager of the dealership was very helpful. Sat down and talk to us and try to work a deal out and we did. I love my Toyota RA us the vehicle and the manager of the dealership was very helpful. Sat down and talk to us and try to work a deal out and we did. I love my Toyota RAV4. More

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Top notch. Although delivery was delayed for reasons beyond the control of the dealership, they made sure I knew what was going on, and when things were going Although delivery was delayed for reasons beyond the control of the dealership, they made sure I knew what was going on, and when things were going to happen. Great people, great service. More

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Not only did Fidel Valencia and Sales Manager Mike Covington provide a no-pressure experience, they were amazingly patient, informative, and knowledgable. Justice Goodner made the financial office eq Covington provide a no-pressure experience, they were amazingly patient, informative, and knowledgable. Justice Goodner made the financial office equally low-pressure and was also very informative and willing to answer every question we had. What an exceptional car buying experience! More

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