69 Reviews
Write a Review69 Reviews of Mike Bertram
January 31, 2024
Awesome - wonderful people and great experience. Got the car we wanted in timely and friendly manner. Got the car we wanted in timely and friendly manner. More
Other Employees Tagged: Kevin Flores
January 05, 2024
Quick and fast service! Staff is excellent and and very professional. Will continue doing business with the Jim Glover Auto Family Staff is excellent and and very professional. Will continue doing business with the Jim Glover Auto Family More
Other Employees Tagged: Jared Glover, Bill Dewill, Eddie Bagwell, Mazen Daouk, Chris Amore', Kristen Glover, Russell Ryker, Cody Ryker, RAY SOUTHARD
December 07, 2023
took my 2023 corvette in for its first service at 2500 miles dropped it off at about 830 and got a text it was complete at 1048. Got another text at 1201 from onstar that i had a low tire. went in to pick miles dropped it off at about 830 and got a text it was complete at 1048. Got another text at 1201 from onstar that i had a low tire. went in to pick up my car at about 4 my tire pressure was 15. ask the tech? found small screw in the middle of tread. he said tires on corvettes could not be repaired and i would need to buy new tire. they should have not run over a screw when it was in there possession. i left the car there for now. Update. Mikey took care of the issue all at glovers expense. They made sure I was totally satisifed with the service call that I had with them. More
Other Employees Tagged: steven
November 22, 2023
There people are great and there Service is the best. I would recommend them to everyone. I would recommend them to everyone. More
Other Employees Tagged: Bill Dewill, Russell Ryker, Cody Ryker
October 15, 2023
Every one was kind and got me in and out in a timely manner pleasant visit manner pleasant visit More
Other Employees Tagged: Bill Dewill
October 14, 2023
Brought my son’s truck in for pulling to the left and a slow leak on one tire. In and out in about two hours with an alignment, oil change & patched tire & rotate. Great Job Mikey Bertram! slow leak on one tire. In and out in about two hours with an alignment, oil change & patched tire & rotate. Great Job Mikey Bertram! More
October 12, 2023
Untrustworthy, it is always something with this dealer. They jeopardized my credit by running multiple unauthorized pulls. When it comes to their service department be sure to hold on to your bolts. I thin They jeopardized my credit by running multiple unauthorized pulls. When it comes to their service department be sure to hold on to your bolts. I think they are removing parts from vehicles. They make you sign a blank document on an iPad before they will start the service and then try to jack the price up on you after the service. My truck was spotless before they ran it through the “car wash”. They left oil all over the driver’s side and did not dry or wax. They did not reset the oil life indicator. Very disappointed overall especially with the service advisor who was extremely rude and needs training in regards to the pricing and customer service. Stop making excuses and check the manual if you are unsure on the correct quarts. They do actually “put a sign on the side of the truck that tells the quarts”. It has a Z71 badge on it. It also has a Jim Glover Chevrolet badge on the back. That will most likely change in the near future. More
Other Employees Tagged: Emily Khalil, Jared Glover, Bill Dewill, Vance Gaut, Mazen Daouk, Kristen Glover, Russell Ryker, Cody Ryker, Kevin Flores
August 28, 2023
Mikey in the service department is the best. I have had my truck serviced at Jim Glover for the past six years. Over the past six years I have worked with Mikey several times. He will always wor I have had my truck serviced at Jim Glover for the past six years. Over the past six years I have worked with Mikey several times. He will always work with me and not oversell the work that is needed. More