Mickaela Ward
Mickaela Ward at Grande Prairie Volkswagen
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Mickaela Ward

Service Advisor

Grande Prairie Volkswagen

11425 104 Ave
Grande Prairie, AB T8V 0N7

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4.8
101 Reviews
4.8

101 Reviews

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101 Reviews of Mickaela Ward

April 15, 2025

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Employee Rating

Jessica is great. Excellent service And very knowledgeable and friendly. They have my future business More

by Ivan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Gilchrist

Apr 17, 2025

Grande Prairie Volkswagen responded

Ivan, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2025

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I had a great experience at Grande Prairie Volkswagen. The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous a More

by Marco risa
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Recommend Dealer
Yes
Apr 11, 2025

Grande Prairie Volkswagen responded

Marco Risa, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!

April 08, 2025

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I always get great service from Grande Prairie Volkswsgen. The team is always so friendly and helpful. More

by Madison
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Recommend Dealer
Yes
Apr 10, 2025

Grande Prairie Volkswagen responded

Hi Madison, thank you for taking the time to leave a review for us at Grande Prairie Volkswagen. We're happy we could meet your expectations!

April 04, 2025

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Very disappointed with the service. Expecting a professional job and communication as to difficulties that may have arose but just mentioned in the fact that there may be a gap that wil More

by joanne.shepherd
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Recommend Dealer
No
Apr 10, 2025

Grande Prairie Volkswagen responded

Joanne.shepherd, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (587) 803-8307 when you have a chance. Thank you, and we look forward to hearing from you.

April 04, 2025

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I have purchased two vehicles from Grande Prairie Volkswagen. Brad and the team are fantastic. They are helpful and courteous. More

by jennifer.wright12
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Recommend Dealer
Yes
Apr 10, 2025

Grande Prairie Volkswagen responded

Jennifer.wright12, reviews like this give us motivation and help us ensure we provide high-quality care. Your loyalty means more to us than you know. We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2025

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The service was excellent as well as the shuttle. They even car wash my vehicle More

by Harvey
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Recommend Dealer
Yes
Apr 16, 2025

Grande Prairie Volkswagen responded

Harvey, we are so pleased you enjoyed your visit to Grande Prairie Volkswagen!

March 29, 2025

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Grande Prairie VW staff were great to deal with. Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful t More

by Maureen
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Recommend Dealer
Yes
Apr 16, 2025

Grande Prairie Volkswagen responded

Maureen, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2025

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Great service awesome customer service care wash driver pickup from there and home thank you Micksrla , Jessica and Brian More

by Roberta Wayne kreiser
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Loewen, Jessica Gilchrist

Mar 28, 2025

Grande Prairie Volkswagen responded

Hi Roberta, Thank you so much for your kind review! We’re thrilled to hear you had a great experience with our service team and shuttle driver. Mickaela, Jessica, and Brian will really appreciate the shout-out! We’re always here to make your visits smooth and stress-free—thanks again for choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

March 21, 2025

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Had my car in that I just bought to get the 3M fixed on the mirrors. There was no problem. They were fast and fixed it quickly. Always so friendly when I visit the service department More

by Suejteg
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Grande Prairie Volkswagen responded

Hi Suejteg, Thank you for the awesome review! We're happy to hear your 3M fix went smoothly and that Mickaela and the team took great care of you. Looking forward to seeing you next time you're in! Best regards, The GP Volkswagen Team 🚗💙

March 18, 2025

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The staff were friendly and very accommodating. Sent me a text asking if I needed a ride to pick up my car after it was serviced. Great service! More

by Scott
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Recommend Dealer
Yes
Mar 28, 2025

Grande Prairie Volkswagen responded

Hey Scott, Thanks for the awesome review! We’re so glad to hear Mickaela and the team were able to make things a little easier for you with the ride offer. It’s always our goal to go the extra mile—literally. 😄 Appreciate you choosing Grande Prairie Volkswagen! Best regards, The GP Volkswagen Team 🚗💙

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