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Michele Alter

Overview Reviews (358)

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Michele Alter

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Michele Alter

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

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4.9

358 Reviews

Overview Reviews (358)

Dealership Experience

13 yrs, 7 mos

Industry Experience

38 yrs, 5 mos

Languages Spoken

English

4.9

358 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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358 Reviews of Michele Alter

November 13, 2024

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Employee Rating

Great,satisfied good customer service the staff finance was very great,until now I had nothing to regret to drive a Lexus NX250 was very great,until now I had nothing to regret to drive a Lexus NX250 More

by francktheo28

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Banko, Fred Carey, Julio Arango, Edgar Chaparro, Cesar Baez, Tom Abrahams, Marlon Amador, Nathan Behrent, Eid Alkabouni

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Nov 14, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your satisfaction with the team at Lexus of Pembroke Pines, Theo! We're delighted to hear that you're enjoying your new Lexus NX 250 and had a great experience with our finance staff. Safe driving ahead!

November 07, 2024

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this is the 3 rd car i have bought from michelle we are 30 year friends i would not expect anything other than being treated like family over and over again a job well done and im always ha we are 30 year friends i would not expect anything other than being treated like family over and over again a job well done and im always happy to do my deals so seamless . thank you. and a special ty to samantha who was able to secure our car with ltd inventory available year end . More

by PAULG6

Verified Customer

Sales Price Transparency

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Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 08, 2024 -

Lexus of Pembroke Pines responded

It's wonderful to hear that Michelle and Samantha made your experience at Lexus of Pembroke Pines feel like family! We're delighted you had a seamless process securing your new car, especially with limited inventory. Thank you for choosing us once again!

November 07, 2024

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Es un dealer muy completo, la attention de todo el personal es muy atento y profesional personal es muy atento y profesional More

by JOSEKH

Verified Customer

Recommend Dealer

Yes

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Nov 08, 2024 -

Lexus of Pembroke Pines responded

Jose, muchas gracias por el apoyo! En Lexus of Pembroke Pines, valoramos las 5 estrellas para nuestro personal. Tenga una gran semana!

November 02, 2024

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Always a great experience, I moved out of town but will always try and service my car here always try and service my car here More

by annahmnguyen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeffrey Hernandez

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thanks so much for your trust in our business. We look forward to your next visit to Lexus of Pembroke Pines!

October 27, 2024

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Employee Rating

Michelle was amazing,she was very caring about my needs, she took excellent care of me.shes one of the most honest people you will every meet,and what she says you can believe.my car girl forever, will refe she took excellent care of me.shes one of the most honest people you will every meet,and what she says you can believe.my car girl forever, will refer a lot of my customers and friends to her Love you girl. More

by Bbarrison

Sales Price Transparency

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Recommend Dealer

Yes

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Oct 28, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Michelle provided such exceptional service at Lexus of Pembroke Pines! Thank you for your kind words and referrals. We look forward to seeing you again in the future!

October 26, 2024

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Samuel Harry deliverd car on time and was very professional in his explanation of the car; HOWEVER was promissed Michelin tires!!! Another brand was on car WHY ???? Mort Schulman professional in his explanation of the car; HOWEVER was promissed Michelin tires!!! Another brand was on car WHY ???? Mort Schulman More

by MSCHULDOC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: samuel harry

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Oct 29, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback about your experience with Lexus of Pembroke Pines. We're glad to hear that Samuel provided professional service, but we're sorry to learn about the tire issue. Please reach out directly so we can address this concern and ensure everything is resolved satisfactorily!

October 25, 2024

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Lexus of Pembroke Pines is the only place to buy or lease a new Lexus. Best customer service in town! a new Lexus. Best customer service in town! More

by MALTER0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Marsala, Sal Kamal, Andre Armani, Rohan Alexander, Luis Llorens

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Oct 25, 2024 -

Lexus of Pembroke Pines responded

Malter0, thank you for the glowing review! We're delighted to hear that our team at Lexus of Pembroke Pines provided top-notch service. We look forward to assisting you again in the future!

October 24, 2024

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I was really impressed with how the transaction was smooth! I got a great deal and I’m am so happy with my vehicle. It’s nice when a dealer works well with their customers! smooth! I got a great deal and I’m am so happy with my vehicle. It’s nice when a dealer works well with their customers! More

by TANIAPILA

Verified Customer

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

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Oct 25, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that your experience at Lexus of Pembroke Pines was smooth and satisfying! Enjoy your new vehicle, and thank you for choosing us!

October 21, 2024

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Michele made this car buying experience a breeze. I contacted Michele and once she knew what I wanted,. it was delivered in a week. I spent less than an hour at the dealership once the vehicle arrive I contacted Michele and once she knew what I wanted,. it was delivered in a week. I spent less than an hour at the dealership once the vehicle arrived. I would definitely recommend Michele to my friends and family in the market to purchase a vehicle. :) More

by trinia.y.cowert

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vivian Cornejo Morales

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Oct 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Michele made your car buying experience smooth and efficient at Lexus of Pembroke Pines! Thank you for the recommendation, Trinia, we hope you're enjoying your new vehicle.

October 18, 2024

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Awesome and geniune salesman! he knew exactly what too do as well as where too guide us! he knew exactly what too do as well as where too guide us! More

by ivensargsyan

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Richard Monivis, Tom Abrahams, Eid Alkabouni

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Oct 18, 2024 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines, and for your business. We are grateful to have you as a customer!

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