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Michael Ramos
Michael Ramos at Walter's Mercedes-Benz of Riverside

Michael Ramos

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.9
113 Reviews
4.9

113 Reviews

Write a Review

113 Reviews of Michael Ramos

June 11, 2024

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Employee Rating

Alex is great, always gets my car in and out smoothly. The wait is never outrageous. Great customer service and very knowledgeable. Thanks Alex and Mercedes Riverside!!! More

by jaimina2009
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

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Jun 12, 2024

Walter's Mercedes-Benz of Riverside responded

Jaimina, Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he always gets your car in and out smoothly and we are glad that he was very knowledgeable. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

June 01, 2024

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Visiting Walters is always a hassle free experience & the service is brilliant. Thank you Michael & the Walters MB Riverside Team More

by Seth
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Recommend Dealer
Yes
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Jun 03, 2024

Walter's Mercedes-Benz of Riverside responded

Seth, Thank you so much for leaving Michael this positive review! We are glad to hear that Michael took great care of you and your automotive needs. We are happy to know that he made your service brilliant and a hassle free experience. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 26, 2024

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Great and quick service especially without an appointment. Michael Ramos was my advisor and was a big help. More

by deejam23
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Yes
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May 29, 2024

Walter's Mercedes-Benz of Riverside responded

Deejam, Thank you so much for leaving Michael this positive review! We are glad to hear that Michael took great care of you and your automotive needs. We are happy to know that he was a big help. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

May 23, 2024

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The staff that I’ve come into contact with have been friendly, helpful and positive. Most of my experience has been with the service department and the accessories shop. More

by Robin16
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Recommend Dealer
Yes
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May 24, 2024

Walter's Mercedes-Benz of Riverside responded

Robin, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were friendly, helpful and positive. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 22, 2024

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Employee Rating

I had a positive experience with Micheal Ramos a service advisor, when I took my Mercedes in for my yearly service. He was forth coming and knowledgable with the services I needed. He was professional and More

by galvidrez30
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Recommend Dealer
Yes
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Apr 23, 2024

Walter's Mercedes-Benz of Riverside responded

Providing outstanding and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he was professional and honest. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 12, 2024

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Walter’s Mercedes Service Department is a nice place with some friendly staff members and show willingness to help. I am a return customer of the service department. More

by Robin16
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 15, 2024

Walter's Mercedes-Benz of Riverside responded

Robin, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were friendly and willing to help you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 02, 2024

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Employee Rating

Michael Ramos is very personable. Michael explained everything to me and made several suggestions to me regarding extending my service agreement. More

by GregWilkerson
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Recommend Dealer
Yes
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Apr 03, 2024

Walter's Mercedes-Benz of Riverside responded

Greg, Thank you so much for leaving Michael this terrific review! We are glad to hear that Michael took stellar care of you and your automotive needs. We are happy to know that he was very personable and explained everything to you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 28, 2024

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Employee Rating

Michael took his time explaining everything regarding my car and on the maintenance that was recommended. Very polite as well More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erwin Artacho

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Mar 28, 2024

Walter's Mercedes-Benz of Riverside responded

Vanessa, We are grateful for you leaving Michael this exceptional review! We are thrilled to hear that Michael took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very polite and took his time explaining everything regarding your car and on the maintenance that was recommended. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 26, 2024

Dealership Rating
Employee Rating

Excellent customer service and communication. Alex is always great and helpful. He keeps me updated with the status of my vehicle. All service department staff are so professional, and always tre More

by jaimina2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

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Mar 27, 2024

Walter's Mercedes-Benz of Riverside responded

Jaimina, Thank you so much for leaving Alex this terrific review! We are glad to hear that Alex took stellar care of you and your automotive needs. We are happy to know that he was helpful, professional and treated you with the utmost respect and urgency. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

March 21, 2024

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Employee Rating

Great service Michael Ramos provided excellent care. I will recommend Walter’s to my family. More

by Carl Cook
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Mar 22, 2024

Walter's Mercedes-Benz of Riverside responded

Carl, Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction and recommendation! We are thrilled to know that he took excellent care of you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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