Merrell Middleton

Love the layout not the location. Lexus needs more dealerships. Insurance guy was scary with all the what ifs and repair costs. Loved the service after purchase. Thank you Lexus needs more dealerships. Insurance guy was scary with all the what ifs and repair costs. Loved the service after purchase. Thank you Merrell. More

by sandy37 Verified Customer Verified Customer

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Merrell was amazing which made the entire process painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus More

by loril1125 Verified Customer Verified Customer

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Exceptional service throughout the entire car buying experience. Merrell was very patient and James provided all options to us. It didn't feel like they were trying to sell us a car. It felt like the experience. Merrell was very patient and James provided all options to us. It didn't feel like they were trying to sell us a car. It felt like they were helping us to make the best decision. I will be a returning customer. Thank you all. More

by kavonyoung Verified Customer Verified Customer

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My purchase was under my lease agreement. The process was very efficient and I am very pleased with the dealership. The process was very efficient and I am very pleased with the dealership. More

by ron_berry Verified Customer Verified Customer

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Merrell was amazing. I dreaded going to the dealership thinking it would be an all day event. Merrell had me in & out in only 2 hours. That was taking his time explaining I dreaded going to the dealership thinking it would be an all day event. Merrell had me in & out in only 2 hours. That was taking his time explaining details of the car. More

by loril1125 Verified Customer Verified Customer

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Merrell was very efficient in his job. He is good in dealing with his customers. He is good in dealing with his customers. More

by edithbmallari Verified Customer Verified Customer

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This delearship is outstanding in service. Employees are very courteous and helpful. They are awesome. Employees are very courteous and helpful. They are awesome. More

by edithbmallari Verified Customer Verified Customer

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Rick knowledgeable , professional , just right amount of “pressure”. Smooth approach. Seems to enjoy his job “pressure”. Smooth approach. Seems to enjoy his job More

by ED_CONWAY Verified Customer Verified Customer

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Mary Margaret and Merrell kept in good communication. Onboarding with the new vehicle was also handled well. Onboarding with the new vehicle was also handled well. More

by petrosol Verified Customer Verified Customer

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I was a little disappointed with what Westside offers its customer. I have bought 3 lexus vehicles there and I was surprise that I was not offered a deal and I was a cash paying customer. I guess things hav customer. I have bought 3 lexus vehicles there and I was surprise that I was not offered a deal and I was a cash paying customer. I guess things have changed where you received your personal service person. I expected the same treatment as before. If it wasn't for Merrell I would have walked away. More

by cynthlrk Verified Customer Verified Customer

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