Melissa Sinapi
Melissa Sinapi at DCH Wappingers Falls Toyota
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Melissa Sinapi

Sales Consultant

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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5.0
195 Reviews

Melissa is a longtime resident of Hopewell Junction.   After majoring and receiving her degree from Pittsburgh in Business & Travel Industry, she spent the next 15 years fulfilling people’s desire to see the world…and even managed to rack up an impressive list of wonderful vacation memories of her own.   Melissa is the proud mother of four wonderful children; 2 boys, Peter & Louie and 2 girls, Adriana and Vanessa. While raising her four children, Melissa still managed to fulfill her position as travel consultant as one of the first telecommuters in her large firm.   Melissa joined the DCH team approximately six years ago, knowing that her experience in working with people would translate seamlessly to the automotive industry. (She was correct!)   When away from work, Melissa enjoys spending time with her family, cooking, movies and reading.   “I enjoy that face-to-face process of working with customers. It’s comfortable for me…and it ensures that they receive the attention

Dealership Experience

14 yrs

Languages Spoken

English English

5.0

195 Reviews

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195 Reviews of Melissa Sinapi

March 23, 2025

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Employee Rating

Excellent service department, efficient and thorough. Great customer service. Very happy with my choice of this dealership! More

by SARAHGEHRLEIN
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our service department. Your satisfaction means everything to us, and we appreciate your support. We look forward to serving you again in the future!

February 26, 2025

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Dylan was great to work with and Melissa is the best in the sales department More

by adriana
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Feb 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Dylan and Melissa made your experience a great one. We appreciate your support!

February 18, 2025

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Extremely polite, thorough and quick customer service. Matthew Maffucci was very kind and answered all my questions. More

by MLANDJMASOPUST
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Maffucci

Feb 18, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear that Matthew provided you with kind, thorough, and quick service. We truly appreciate your kind words and look forward to helping you again in the future!

February 03, 2025

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In 20 years I have purchased 7 vehicles from DCH Wappingers so I think that speaks for itself. More

by Bastard
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Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Avi Avitan

Feb 04, 2025

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty over the years! We truly appreciate your support and look forward to helping you with your future vehicle needs.

January 26, 2025

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Melissa and Dylan were both very helpful and knowledge during the car buying process. Melissa explained all the Highlanders features and helped me set up my phone Bluetooth. Dylan was patient and explai More

by tinkerbell52601
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Jan 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad Melissa and Dylan were able to assist you and make your car buying process smooth. If you have any more questions or need further help, feel free to reach out anytime! Enjoy your new Highlander!

January 26, 2025

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Always a pleasure to work with the staff and management. No time wasted. Quick and simple More

by AMEDON89
Sales Price Transparency
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Recommend Dealer
Yes
Jan 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you had a quick and seamless experience. It's always a pleasure working with you, and we look forward to assisting you again in the future!

January 16, 2025

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Shopping here was quick and easy, and our salesperson was friendly and knowledgeable. We’re pleased with the car. More

by Ejpgraham
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Avi Avitan

Jan 17, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're so glad to hear that your shopping process was smooth and that you’re happy with your new car. If you ever need anything else, feel free to reach out. Enjoy the ride!

January 11, 2025

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I am very grateful that I was able to find a dealership that was so helpful and caring. They were both patient and understanding to what I was looking for and they hit it out of the park. I’m also thankful More

by ANTONY RONCAL
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dennis sales manager

Jan 11, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Dennis and the team were able to assist you in finding the perfect vehicle and make the process smooth for you. It’s great to know that our inventory stood out and helped you find exactly what you needed. We appreciate your trust and look forward to serving you again in the future!

January 11, 2025

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Excellent service experience. The sales process was refreshing. This is the one dealership where I’ve felt everyone involved was transparent and honest about the deal. Knowledgabl More

by JPADEN504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Jan 11, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a refreshing and transparent experience with us. Our team strives to provide honest and knowledgeable service, and we're so glad that stood out to you. We truly appreciate your feedback!

January 10, 2025

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This is the Best Toyota dealership, I am from NJ but we always purchased our cars from here only. More

by SMKETAN
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karl Boye, Dylan Abell

Jan 10, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words and loyalty! We're thrilled to be your go-to dealership, even from NJ. We truly appreciate your continued support and look forward to helping you with any future purchases!

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