Melissa Pucci
Melissa Pucci at Alberta Honda
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Melissa Pucci

Service Manager

Alberta Honda

9525 127 Ave
Edmonton, AB T5P 4B3

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4.6
38 Reviews
4.6

38 Reviews

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38 Reviews of Melissa Pucci

March 20, 2025

Dealership Rating
Employee Rating

Had my Honda Ridgeline repair from a Recall,the service was great, but more importantly was the Service Advisor who helped with the service. Ithe vehicle was not ready to be picked up and I had to get some More

by St. Albert Driver Training Inc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina -Service Advisor

March 17, 2025

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Employee Rating

Good and punctual service staff. Customer service is efficient from receptionist and mechanic. Appreciate the effort to keep me posted of the work status. More

by jahmatt1611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Dasilva

Mar 17, 2025

Alberta Honda responded

Thank you, Jahmatt1611! We're glad to hear that our team provided punctual and efficient service while keeping you updated throughout the process. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

March 04, 2025

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I have only had service experience at this dealership and so far it has been wonderful and no complains. More

by arifjamal001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Afonso

Mar 17, 2025

Alberta Honda responded

Thank you, Arif! We're glad to hear that your service experience has been wonderful so far. Your feedback means a lot, and we appreciate your trust in our team. Looking forward to assisting you again in the future!

March 02, 2025

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The seller and all management great and had a good communication. They explained well and they are offering coffee and water generally i had good day with them and i am thankful for everything thank More

by Adigoyes
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 17, 2025

Alberta Honda responded

Thank you, Adigoyes! We're glad to hear you had a great experience with our team and appreciated the clear communication and hospitality. Your kind words mean a lot, and we truly appreciate your support. Enjoy your new vehicle, and we look forward to seeing you again! 🚗👏

February 28, 2025

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Alberta Honda provided Prompt and competent service. Polite and efficient service personnel made the experience a pleasure. More

by berniek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Alberta Honda responded

Thank you, Bernie! We're glad to hear that our team provided prompt, competent, and courteous service. Your kind words mean a lot, and we appreciate your support. Looking forward to assisting you again in the future! 🚗👏

February 26, 2025

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I always have good service there as well the Staff are very professional and knowledgeable to my needs! More

by Taz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Alberta Honda responded

Thank you, Taz! We're happy to hear that you consistently receive great service from our knowledgeable and professional team. Your support means a lot to us, and we look forward to assisting you again in the future! 🚗👏

February 21, 2025

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Employee Rating

Great experience! Lane knows his stuff and answered any questions we had about the Honda CRV we purchased also walked us through the purchase process. No sales pressur More

by Niafitm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Alberta Honda responded

Thank you, Niafitm! We're delighted to hear that Lane provided a knowledgeable and pressure-free experience while helping with your Honda CR-V purchase. A straightforward and smooth buying process is exactly what we aim for! We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new CR-V! 🚗👏

February 12, 2025

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Employee Rating

I love going to this dealership. The staff are friendly and professional. I have never had a bad experience here . Fast ,efficient and let me know what is going on with my vehicle. More

by Tammy.schwab46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Alberta Honda responded

Thank you, Tammy, for your wonderful review! We're so glad to hear that you've had consistently positive experiences with our team. Providing friendly, professional, and transparent service is what we strive for, and we appreciate your trust. We look forward to seeing you again at your next visit! 🚗👏

February 01, 2025

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Employee Rating

Tina in service did a great job. The service department was excellent. The lady that helped us with the loaner was excellent as well. More

by arvid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina and Luke Rich

Feb 06, 2025

Alberta Honda responded

Thank you, Arvid, for your kind words! We're delighted to hear that Tina and the service department provided an excellent experience, and that the loaner process was handled smoothly. We appreciate your support and look forward to assisting you again in the future!

January 18, 2025

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Employee Rating

Welcoming staff ,with highly motivated teams good management always ready to serve you with gold painted hands they have the ability to identify the problem and giving good explanation about it More

by m.idrisai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanics and technicians

Feb 06, 2025

Alberta Honda responded

Thank you, M. Idrisai, for your wonderful review! We're thrilled to hear that our team’s welcoming attitude, motivation, and expertise made a great impression on you. Providing clear explanations and excellent service is what we strive for, and we truly appreciate your kind words. We look forward to assisting you again in the future!

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