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Melanie Caird

Overview Reviews (88) Inventory (466)

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Melanie Caird

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Melanie Caird

Service Advisor

Capital GMC Buick

9751 34 Ave NW
Edmonton, AB T6E 5X9

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5.0

88 Reviews

Overview Reviews (88) Inventory (466)

Dealership Experience

12 yrs, 3 mos

Industry Experience

13 yrs, 4 mos

Languages Spoken

English

5.0

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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88 Reviews of Melanie Caird

December 03, 2024

Dealership Rating

Employee Rating

The whole car (truck) buying experience went very well. Starting with finding the vehicle on internet, Zaid showing the truck being very pleasant, and knowledgeable of the vehicle and process. Jaskarn in t Starting with finding the vehicle on internet, Zaid showing the truck being very pleasant, and knowledgeable of the vehicle and process. Jaskarn in the finance department was also great to deal with, I enjoyed talking with him. Melanie in Service was very professional. The vehicle unveiling was a first for me, this group really does make you feel important and comfortable. I would definitely purchase another vehicle from them at Capital GMC. Thanks, John More

by jhmceac

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaskarn Janjua, Zaid Ali, Shahrukh Mirza

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Dec 03, 2024 -

Capital GMC Buick responded

WOW! Thank you so much! We are so happy to hear you had such a great experience with our team! I will be sure to pass this along to everyone! Thank you again for sharing. See you next time! - Dezeray

August 30, 2024

Dealership Rating

Employee Rating

Great customer service ! Answered all questions and was easy to deal with!! He made sure all my requests were met. Thank you! Answered all questions and was easy to deal with!! He made sure all my requests were met. Thank you! More

by leanneb52

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ahmed Raza, Jaskarn Janjua

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Aug 30, 2024 -

Capital GMC Buick responded

Hi Leanne! Thank you so much for sharing your wonderful experience with Raza, Melanie, Jas, and the Capital team. We'll pass along your kind words of praise and from all of us here, Congratulations!! - Nicki

August 25, 2024

Dealership Rating

Employee Rating

Very good customer service very good deals nice people very nice lounge. Would definitely recommend very nice lounge. Would definitely recommend More

by Sukh

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amanda Backman, Maulik Shah, Jaskarn Janjua, Brad Gatschene, Sheila Daniel, Mohsin Raza, Melody McMann, Abhi Kalia, Abhi Kalia

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Aug 26, 2024 -

Capital GMC Buick responded

Wow! Thank you so much for the high ratings, Sukh! We appreciate you taking the time to share your experience with us. Looking forward to working with you again next time. Happy Driving! - Dezeray S.

July 31, 2024

Dealership Rating

Employee Rating

Erkki is ghe most helpful and nicest person I ever met. He is trying to help and not intimidating like most dealership workers He is trying to help and not intimidating like most dealership workers More

by Kivrikog

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Erkki Binamu

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Jul 31, 2024 -

Capital GMC Buick responded

Wow! Thanks so much for sharing with us! I will certainly pass this along to Erkki and Melanie as well as the rest of the team. We appreciate the kind words. Thanks again, Kivrikog. - Dezeray S.

July 31, 2024

Dealership Rating

Employee Rating

the best dealership in town. they treat as a family not just a costumer. every one is so friendly they treat as a family not just a costumer. every one is so friendly More

by jangzzzz

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaskarn Janjua, Zaid Ali

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Aug 01, 2024 -

Capital GMC Buick responded

Hi jangzzzz! Thank you for taking the time to share your great experience with our dealership. We strive to provide the highest level of customer service and we're glad to hear that you feel like home here. We look forward to seeing you in the future. Congratulations on the new GMC! - Shahrukh

July 05, 2024

Dealership Rating

Employee Rating

Great service they were very knowledgeable and very friendly staff. Will recommend to other and return myself. friendly staff. Will recommend to other and return myself. More

by Dirks

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abhi Kalia

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Jul 06, 2024 -

Capital GMC Buick responded

Hi Dirks! Thank you for taking the time to share your wonderful experience with our Capital team. We pride ourselves in providing a top notch customer service and I'm glad to hear that your vehicle buying experience was pleasant. We look forward to seeing you in the future. Congratulations on the new GMC! - Shahrukh

June 26, 2024

Dealership Rating

Employee Rating

They were professional and happy( it seemed) to answer all my questions and I’m sure they repeated some information more than once. all my questions and I’m sure they repeated some information more than once. More

by alexpatter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Muzi Ali, Jaskarn Janjua, Zaid Ali

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Jul 02, 2024 -

Capital GMC Buick responded

Hi Alex! Thank you so much for leaving this fantastic review for Melanie, Muzi, Jas, Zaid, and the team! We are always happy to answer any questions and don't mind repeating ourselves one little bit. We always want to ensure you are comfortable moving forward in the process and if anything comes up, please don't hesitate to reach out. Thank you again!! - Nicki

March 20, 2024

Dealership Rating

Employee Rating

It was an absolute pleasure dealing with Arash and the dealership staff overall. Very professional, communicative and helpful. dealership staff overall. Very professional, communicative and helpful. More

by Shonya Hust

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Nasrullah, Jaskarn Janjua, Sajad (Steve) Mohmmad , Arash Chhina

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Mar 21, 2024 -

Capital GMC Buick responded

Hi Shonya! Thank you for taking the time to share your wonderful experience with Arash. We strive to provide the highest level of customer service and we're very happy to hear that Arash made this process seamless for you. We look forward to serving you in the years to come. Congratulations on the new GMC! - Shahrukh

March 16, 2024

Dealership Rating

Employee Rating

Capital Buick GMC made the purchase of the vehicle simple and seamless. Vehicle was ready when promised and set up as agreed. Zaid even took the time to have some missing items shipped out to us and followed and seamless. Vehicle was ready when promised and set up as agreed. Zaid even took the time to have some missing items shipped out to us and followed up with a phone call. Overall a very excellent buying experience. More

by Shawn Mihalus

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kelvin Singh, Zaid Ali

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Mar 19, 2024 -

Capital GMC Buick responded

Hello Shawn, we appricate you taking time to share your experience with Zaid, Kelvin and Melanie. We are happy to hear that they made your purchase of your vehicle simple and seamless. We pride our selves in top notch customer service and I am so glad to hear that Zaid was able to go above and beyond for you! From all of us here at Capital GMC Buick congratulations on your new GMC! -Andi

March 15, 2024

Dealership Rating

Employee Rating

We had courtious fast and respectful service . Everyone was friendly and wxfrememky helpful . We would choose to come back if we needed to . Everyone was friendly and wxfrememky helpful . We would choose to come back if we needed to . More

by Grannysmith07

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melody McMann

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Mar 19, 2024 -

Capital GMC Buick responded

Hello Grannysmith07, thank you so much for visiting our service department and giving them a 5 star review! We are so happy to hear that they were able to get you in and out but also being able to take their time and make sure you were being taken care of. We hope to see you again! -Andrea

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