Maulik Shah | Page 31

Warranty I came there few months ago regarding warranty work and I had a lot of questions regarding my truck warranty and mau was patient and made it simple to I came there few months ago regarding warranty work and I had a lot of questions regarding my truck warranty and mau was patient and made it simple to understand what was covered in that extended warranty. They worked with me on a good overall pricing too and the coverage was more than I expected. Really happy and would recommend!!! More

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Happy to sell, but not to serve. The most positive things I can say is that I did not feel pressured during the car shopping & I'm happy with the price I paid. However, things fell ap The most positive things I can say is that I did not feel pressured during the car shopping & I'm happy with the price I paid. However, things fell apart after that. The salesman did not follow through on our delivery appointment despite having 4 days to prep the car & setting a specific time. When we arrived, nothing was done-the car was not washed nor filled with gas. We were told to give him another 2 hours! No respect for my time. I did not feel that he valued me as a customer. I was also disappointed with the communication with the finance person. During the finance session, I felt that I was fast talked out of making a substantial down payment in favor of financing more. (who benefits from this, eh?) My phone calls to his office when I got home were not returned. On a final note, when we initially presented our car for trade in, the salesman did not even look at it. It felt like he didn't care that this was an important event in our life & that we valued the car we were trading in. More

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Best Buying Experience Over the years I have purchased several vehicles. A few months back we were looking to trade up my wife’s vehicle and she happened to find the one she Over the years I have purchased several vehicles. A few months back we were looking to trade up my wife’s vehicle and she happened to find the one she wanted on cargurus which happened to be located at capital. Needless to say, from the minute we contacted the dealership and dealt with Ebin we had just a great experience. Fair, easy going and informative. When it came time to trade in my vehicle we did some shopping around but certainly wanted to give Ebin and Sam a chance to once again earn our business. They did not disappoint. We have owned several GM vehicles over the years, some decent deals, some not so much but we learned along the way. At Capital we didn’t have to spend weeks of back and forth negotiating. We were up front with them regarding our expectations and they were equally up front with what they could do to help us, and that’s the important part, the seemed truly genuine in helping us meet our needs. Not only would I recommend Capital, I already have. They will work to understand what you’re looking for and put in the time to make sure you’re happy. This is a sincere review from people who have had a lot of vehicle buying experiences, we are not being compensated for this review save for the already excellent experiences we have enjoyed in dealing with these fine people. From sales to finance everyone was courteous, professional and provided us with as stress free experience as buying a vehicle can be. I don’t usually entertain companies when they ask that I provide them with a review, but in this case, considering the exceptional experience I had, I did feel obliged. If you’re shopping around, you’ll want to make sure you contact these folks, I do believe they will do everything they can to make your vehicle purchase the best possible. Thanks to everyone at Capital GMC. More

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Dedicated and Friendly Staff Was able to easily transition to a new vehicle with the help of the staff at capital. Ahmed Raza was able to find the exact vehicle that I was looking Was able to easily transition to a new vehicle with the help of the staff at capital. Ahmed Raza was able to find the exact vehicle that I was looking for. He was able to answer all of my questions and did not push me too hard at any instance. Sam Nasrullah was able to propagate the sale and trade in very quickly and fairly. He was very honest with all his answers and I felt a lot of respect dealing with these two. I would definitely recommend Capital to anyone looking to buy or trade. More

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Into our new truck Went to look at trucks with Kelvin in a short period of time. The deal was right at the time. Really good guys working at Capital GMC. Kelvin, Sam, an Went to look at trucks with Kelvin in a short period of time. The deal was right at the time. Really good guys working at Capital GMC. Kelvin, Sam, and Mau got us into our new truck within a day. More

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Excellent Service We had recently wrote off a brand new vehicle and were looking for a replacement. We live in Fort McMurray and couldn’t find one in town so searched e We had recently wrote off a brand new vehicle and were looking for a replacement. We live in Fort McMurray and couldn’t find one in town so searched elsewhere and found exactly what we wanted here. From the initial phone call to leaving with the keys, service and finance were exceptional! Will definitely purchase from here again should the need arise! More

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VW Jetta The staff at this dealership are friendly, enthusiastic, have lots of energy , have a great smile on their face and listen without asking too much in The staff at this dealership are friendly, enthusiastic, have lots of energy , have a great smile on their face and listen without asking too much info. They seem to enjoy working with people and they care about their own dealership as well as customer. Best work ethics compare to other sales guys. Great advice on warranty and life insurance products. Extremely happy with my overall purchase. More

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Incredible! Had an incredible experience purchasing my 2016 Audi SQ5 through these guys. Dealt with Adam and Colin through the process and both were very helpful, Had an incredible experience purchasing my 2016 Audi SQ5 through these guys. Dealt with Adam and Colin through the process and both were very helpful, and always willing to answer any questions I had. They worked the numbers and got me an awesome deal! They ended up including bonuses such as tints (instead of the trip) to sweeten the deal even more! These guys will go far and wide to source out any vehicle you are interested in no matter the make or model. Maulik helped us through the paperwork, and did not try to pressure us into purchasing any warranty's or extra add-ons which was extremely respectful, and made this experience great as there was never pressure throughout the entire process from first seeing the vehicle to purchasing it. These guys were very accommodating with my uncertainties, and even allowed me to take the vehicle for a night to make sure I was in love with it as their main focus was for me to purchase a vehicle that I loved, and not regret a purchase! It has been 2 months since the purchase of this vehicle, and I am in love with it! Capital had done a major inspection on it, completed an oil change, and cleaned the vehicle to make it look brand new! This is the only dealership I would recommend, as so many dealerships have given my family and I the run around, but these guys were not interested in pushing a vehicle on me, but helping me find something I would fall in love with. More

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gmc buick they have really good cars. the staff there is very friendly. I recommend everyone who are interested in buying nice car must go there without any hes they have really good cars. the staff there is very friendly. I recommend everyone who are interested in buying nice car must go there without any hesitation. More

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Very good experience Rudolph was a very nice guy and easy to deal with . Wanted to make sure I got what I wanted and was willing to to whatever to get me the perfect truck Rudolph was a very nice guy and easy to deal with . Wanted to make sure I got what I wanted and was willing to to whatever to get me the perfect truck . Very patient not pushy and had good knowledge of what he was selling. Truck was delivered on time and as promised. Would recommend or return in the future for sure . Brett Meaden sales manager and Maulik Shah did an awesome job to make sure I was satisfied. Also appreciated the call after to make sure I was happy with my new truck. More

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