Matthew Wirth
Matthew Wirth at Niello Volkswagen
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Matthew Wirth

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
76 Reviews
4.9

76 Reviews

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76 Reviews of Matthew Wirth

June 20, 2024

Dealership Rating
Employee Rating

Everyone was extremely friendly, the coffee was great & I am always happy with your service. More

by crowley122511
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 18, 2024

Dealership Rating
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Niello has continued to be a trustworthy and efficient dealership. The staff do well to create and maintain a friendly and inviting environment. So far, every service or interaction I've had with them has More

by DONALDBYERS14
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson , Pleajur Bryant

Jun 18, 2024

Niello Volkswagen responded

Thank you, Donald, for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 15, 2024

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Good service! Always helpful and willing to make things easy and expedite the process along. More

by YOBOONE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 17, 2024

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 14, 2024

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Great service! Got me what I needed. Very helpful, friendly, happy. Overall service was great! More

by AMANDAMARIEFLORES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail

Jun 17, 2024

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 14, 2024

Dealership Rating
Employee Rating

3rd interaction with Matthew and everytime is flawless. This dealership/seervice department always goes above and beyond. They have great communication throughout your vehicle service. I would not go anywh More

by matthew.howell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 14, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 13, 2024

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Employee Rating

I was incredibly frustrated upon my arrival at the dealership as I thought the prior service may have contributed to the current challenges my car was having. Matthew’s approach was very professio More

by bpattonj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 13, 2024

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 09, 2024

Dealership Rating
Employee Rating

Very friendly and professional service. Matt kept me updated on the status of my car and informed me very quickly when there was a change. Noelle VW was also very accommodating in getting m More

by christiana
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb

Jun 10, 2024

Niello Volkswagen responded

Thank you, Christiana, for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 02, 2024

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One of the best automotive service department in town. Top notch customer service by Matt. More

by RUDYCANCILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 02, 2024

Dealership Rating
Employee Rating

Matthew are the best! Friendly, professional, excellent service, knowledge, friendly, respectful. Thank you! Millions thanks! More

by iacob.sorina3
Recommend Dealer
Yes
Jun 03, 2024

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 01, 2024

Dealership Rating
Employee Rating

Touareg needed a new battery. Battery was replaced however the battery and Touareg set points weren’t synced More

by verdewater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Niello Volkswagen responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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