Matthew Stein
General Sales Manager
Penske Buick GMC Of Cerritos
18400 Studebaker Rd
Cerritos, CA 90703
128 Reviews
Write a Review128 Reviews of Matthew Stein
September 26, 2024
Easiest car purchase I’ve ever had. Penske Buick was great and I would recommend them to anyone. Penske Buick was great and I would recommend them to anyone. More
Other Employees Tagged: Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Cristina Morales
September 21, 2024
Excellent professional customer, service and service Great place to have your vehicle repair or service Great place to have your vehicle repair or service More
Other Employees Tagged: Anthony Aguilar , Albert Valencia
September 20, 2024
She was the best! Really helpful and knowledgeable. She made the process easy and stress free. I appreciate all of her help. I will recommend her to all my people. Tha Really helpful and knowledgeable. She made the process easy and stress free. I appreciate all of her help. I will recommend her to all my people. Thank you to everyone at Penske gmc. More
Other Employees Tagged: Camille Soto, Clarissa Vargas
September 20, 2024
Team member very friendly and very reliable. They did the impossible to make this deal happen. I really appreciate it. Thank you so much. I’m very happy to meet everybody at the dealership. They did the impossible to make this deal happen. I really appreciate it. Thank you so much. I’m very happy to meet everybody at the dealership. More
Other Employees Tagged: Alejandro Morales, Josue Moreno
September 16, 2024
very good service and professional Javier, Saul in finance , Matt. Good people, very satisfied, I am a repeat customer finance , Matt. Good people, very satisfied, I am a repeat customer More
Other Employees Tagged: Javier Garcia, Josue Moreno
September 16, 2024
Took my car in for a code p0299 I still got the the same code when i drove my car the next day .. Not fix yet same code when i drove my car the next day .. Not fix yet More
Other Employees Tagged: Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Cristina Morales, Clarissa Vargas
September 14, 2024
Amazing experience with this group! I will most definitely be sending friends as well as family to this dealership. I will most definitely be sending friends as well as family to this dealership. More
Other Employees Tagged: Camille Soto
September 10, 2024
Drove all the way from Indio, Ca to purchase a 2023 GMC Yukon Denali and both Kay Inoue and Matt the sales manager provided HORRIBLE and by far the WORST experience at this dealership. These two are the mo Yukon Denali and both Kay Inoue and Matt the sales manager provided HORRIBLE and by far the WORST experience at this dealership. These two are the most unprofessional and unethical sales personnel I've ever dealt with. While speaking and negotiating with Kay, the sales person for almost a week never did he mention the vehicle had scuffs and a dent on the left side of the back bumper. I drove 2 hours to find out about it and he tried to lie that he wasn't aware of it after I had clearly asked him if there was anything wrong with it and if he could please send me pictures of the inside and outside of the vehicle. After purchasing the vehicle with promises and a due bill to fix these damages he also promised us that he'd go next door to schedule the appointment with their body shop the next day and would contace me as soon as he got the day and time for us. A week went by and hadn't hear anything I reached out to him and he behaved in such a rude and disrespectful manner that soon turned into an argument between us. He hung up on me and begun ignoring my calls or texts. If I hadn't reached out to a different manager they would've never fixed my vehicle. Huge THANKS to Josue Moreno at Penske GMC for all his help!!! If it wasn't for him I would have ended taking legal action against this dealership. He did an amazing job taking care of all our needs and always kept I'm touch with us, keeping us updated every step of the way. The only way I'd ever recommend any family or friends to this dealership is if he would be the one to assist them. Again, THANK YOU so much Josue!!! More
Other Employees Tagged: Josue Moreno , Kay Inoue
September 04, 2024
MY advisor was good, the whole process took to long I had a 7am appointment, the service had to be approved by a manager that was supposed to be there at 9am, the manager got there at 9:20am, the service was a 7am appointment, the service had to be approved by a manager that was supposed to be there at 9am, the manager got there at 9:20am, the service was approved, and my truck sat there for another hour, finally it was moved in and it sat on a lift for two hours. They were installing TPMS sensors that were not on my 2022 truck that I bought two weeks ago! Yet is was checked over and sold to me with the TPMS light on! My advisor was awesome...the service not so much! Not surprised it was sold with NO TPMS sensors, as the truck had a dead battery two days after buying it! you would think they would do a load test on the battery as part of the Pre Delivery checks! cost me $215.28 the second day of owning this truck for a battery! Not impressed so far! More