Matthew Stein
Matthew Stein at Penske Buick GMC Of Cerritos
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Matthew Stein

General Sales Manager

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.6
128 Reviews
4.6

128 Reviews

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128 Reviews of Matthew Stein

September 26, 2024

Dealership Rating
Employee Rating

Easiest car purchase I’ve ever had. Penske Buick was great and I would recommend them to anyone. More

by NW2124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2024

Penske Buick GMC Of Cerritos responded

Happy to hear that your car purchase went smoothly with us. Thank you for recommending Penske Buick GMC of Cerritos; we appreciate it.

September 21, 2024

Dealership Rating
Employee Rating

Excellent professional customer, service and service Great place to have your vehicle repair or service More

by robertwith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aguilar , Albert Valencia

Sep 23, 2024

Penske Buick GMC Of Cerritos responded

Hello, We are glad to learn about the excellent and professional experience you had with our Service Team. However, I would like the opportunity to learn more about the 3-star rating we have received. Can you please send your preferred contact method to me? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

September 20, 2024

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Employee Rating

She was the best! Really helpful and knowledgeable. She made the process easy and stress free. I appreciate all of her help. I will recommend her to all my people. Tha More

by Vincentjavi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Camille Soto, Clarissa Vargas

Sep 21, 2024

Penske Buick GMC Of Cerritos responded

Glad to hear you had a good experience with our team at Penske Buick GMC of Cerritos. We appreciate your recommendation and thank you for your review.

September 20, 2024

Dealership Rating
Employee Rating

Team member very friendly and very reliable. They did the impossible to make this deal happen. I really appreciate it. Thank you so much. I’m very happy to meet everybody at the dealership. More

by PAULGONZALEZ2019
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Josue Moreno

Sep 21, 2024

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your kind words about our team. It’s great to know you had a positive experience with the deal. Thank you for sharing and take care!

September 16, 2024

Dealership Rating
Employee Rating

very good service and professional Javier, Saul in finance , Matt. Good people, very satisfied, I am a repeat customer More

by DANNYGMEZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Garcia, Josue Moreno

Sep 20, 2024

Penske Buick GMC Of Cerritos responded

Happy to hear you're satisfied with the service from our team. Thanks for being a repeat customer at Penske Buick GMC of Cerritos.

September 16, 2024

Dealership Rating
Employee Rating

Took my car in for a code p0299 I still got the the same code when i drove my car the next day .. Not fix yet More

by Roo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Penske Buick GMC Of Cerritos responded

Hello, Thank you for bringing this to our attention. We apologize that you are still having the same issue as when you brought the vehicle in the first time. I would like the chance to speak with you to learn more about your service experience. Can you please reach out to me directly? I appreciate your time! Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

September 14, 2024

Dealership Rating
Employee Rating

Amazing experience with this group! I will most definitely be sending friends as well as family to this dealership. More

by jimmy2shirts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Camille Soto

Sep 19, 2024

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your kind words. We're grateful for your trust in referring us to friends and family!

September 10, 2024

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Employee Rating

Drove all the way from Indio, Ca to purchase a 2023 GMC Yukon Denali and both Kay Inoue and Matt the sales manager provided HORRIBLE and by far the WORST experience at this dealership. These two are the mo More

by Jasmin Navarro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josue Moreno , Kay Inoue

Sep 19, 2024

Penske Buick GMC Of Cerritos responded

Jasmin, We take our customer feedback very seriously and would like the opportunity to speak with you again regarding any interaction that did not meet your expectations during your sales visit. Can you please send me your preferred contact method? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

September 04, 2024

Dealership Rating
Employee Rating

MY advisor was good, the whole process took to long I had a 7am appointment, the service had to be approved by a manager that was supposed to be there at 9am, the manager got there at 9:20am, the service was More

by john@mark-v.com
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2024

Penske Buick GMC Of Cerritos responded

Greetings, Your feedback is important to us here at Penske Buick GMC of Cerritos. I would appreciate the opportunity to speak with you about your recent truck purchase from our Sales Team, specifically the battery's condition, your experience with our Service Team when installing TPMS sensors, and the wait time you experienced during your appointment. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

August 25, 2024

Dealership Rating
Employee Rating

Kay L was very very helpful and made my hummer EV purchase quick and easy! Very satisfied with Kay Thanks More

by Cmorganmade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kay Inoue

Aug 30, 2024

Penske Buick GMC Of Cerritos responded

Thank you for the great feedback about your Hummer EV purchase at Penske Buick GMC of Cerritos. We're pleased that our team made your experience quick and easy. Wishing you many enjoyable miles ahead!

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