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Matthew Gordon
Refer Me
68 Reviews
Dealership Experience
4 yrs, 1 mo
Industry Experience
11 yrs, 2 mos
Languages Spoken
English
68 Reviews
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68 Reviews of Matthew Gordon
June 24, 2024
Always a great experience at Emich . The staff is great and very attentive . We bring all our vehicles to Emich . The staff is great and very attentive . We bring all our vehicles to Emich . More
by DMULHAUSER
Verified CustomerOther Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog
Helpful 
June 23, 2024
I had told Mathew that I wanted an oil change and tire rotation and to please checkout the vehicle and to look at the mirrors that would not stay and the tailgate that does not latch when closing. When I rotation and to please checkout the vehicle and to look at the mirrors that would not stay and the tailgate that does not latch when closing. When I received the work schedule it listed items like fuel filters 65% air filter 40% needed changed. When I asked about the two items listed above he stated the technicians are really busy and didn’t have time to complete a diagnostic on them but I could bring it back just for that. I can get an oil change about anywhere for half of the $120 I was charged I came to the dealer I bought the vehicle from because I expected better diagnostics. More
by ssweetser1
June 22, 2024
My experience as always with Mathew was awesome. I had to order a new tire for my new preowned Chevy Blazer, due to a nail on the side causing a slow leak. Mathew is taking care of this. I had to order a new tire for my new preowned Chevy Blazer, due to a nail on the side causing a slow leak. Mathew is taking care of this. More
by KIMPINSON01
Other Employees Tagged: Mike "Lucky" Luebbers, Andrew Espinoza , Miquel Zarco -10 stars
June 21, 2024
Way off on time for work to be completed. Had scheduled oil change and tire rotation scheduled and proceeded with unscheduled and unauthorized recall work. Had scheduled oil change and tire rotation scheduled and proceeded with unscheduled and unauthorized recall work. More
by tony.furton
June 15, 2024
When I first went into the service department was greeted by Kade another service written felt he was very abrasive to me,not very professional. Said I have an intermittent problem with my vehicle 2024 chev by Kade another service written felt he was very abrasive to me,not very professional. Said I have an intermittent problem with my vehicle 2024 chevy trax with the left rear windows not working sometimes was told they would need my vehicle one to three days for diagnostics when asked for a loaner vehicle was told they do not do that and that GM only covers about 95 percent of the cost and I would be out of pocket for the rest for a vehicle through enterprise rent a car. I bought a 2024 trax because I believed it to be reliable I need my vehicle to get back and forth to work.Matthew Gorden was friendly and showed very professional attitude towards me. Kade said these are what Gm is training them to tell costumers. I believe Kade to be a good person and that he was doing as he was trained ,if I would have known that it would be such a Hassel to get a 2024 looked at if there was a problem I might have thought about a different make. More
by SAMUELYATES131
Other Employees Tagged: Kade Pointer
June 14, 2024
I have been assisted by three of the service advisors over the past three years they are all extremely customer oriented in meeting and exceeding your needs. over the past three years they are all extremely customer oriented in meeting and exceeding your needs. More
by curtinj0
Other Employees Tagged: Joe Altmix, Roger Magana
June 12, 2024
Everyone was amazing to work with, and I am loving and enjoying my new Blazer EV!!!! enjoying my new Blazer EV!!!! More
by npt
Other Employees Tagged: Mike "Lucky" Luebbers, Joel Rangel, Gloria Gallardo, Nora Tellez, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
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