Matt Worlock

Great service not so crazy negotiation. Took me 6 hours. Any measure to reduce the duration？ Took me 6 hours. Any measure to reduce the duration？ More

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Joe Simoneau was very helpful in this process. I can’t thank him and the staff enough for all the help they have given me: was the smoothest process I have ever experience for purchasing a car. I can’t thank him and the staff enough for all the help they have given me: was the smoothest process I have ever experience for purchasing a car. More

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The truck I came in to see was unavailable, but there was a better one waiting for me. The sales man, Elijah McNaughton, didn't try to upsell me or get me into a truck I didn't want. Elijah was helpful and n a better one waiting for me. The sales man, Elijah McNaughton, didn't try to upsell me or get me into a truck I didn't want. Elijah was helpful and not even slightly pushy. He really let the product sell itself. His amount of interaction with me was perfect. Elijah worked very well with the trade-in and finance team. He was just great. Matt Worlock, I think that was his name, the used trade-in guy gave me a fair appraisal for my truck, and helped closed the deal. The finance guy, Matthew Lawrence, was also great. He took the time to explain everything to me, and I didn't feel like he was trying to rush me out of there. He helped me find a warranty plan that was right for me. Wendy, the online sales rep that I first spoke to was also a great member of the team. She called me about an offer but it was a bad time for me to take the call. She promptly called again at my requested time. One last employee that I would like to mention, and arguably a very important one as she was my first impression of your dealership. The lady working the front desk this morning at 9am. I didn't get her name, but she was kind and inviting. She realized that I was waiting for too long (15 minutes) and she apologized sincerely and brought Elijah right over to see me. You have a great team here at your dealership, and I would 10/10 recommend y'all to my friends and family. More

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I have never experienced customer service from any dealership as I did with Austin. Buying my Tundra was straightforward and easy. There was no pressure. I have recommended Fred Anderson, but most esp dealership as I did with Austin. Buying my Tundra was straightforward and easy. There was no pressure. I have recommended Fred Anderson, but most especially Austin to anyone that asks how much I love my new truck. More

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The entire process with Quandell was smooth and stress-free, from test driving to financing. I highly recommend Quandell for anyone looking for a great car buying experience! stress-free, from test driving to financing. I highly recommend Quandell for anyone looking for a great car buying experience! More

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Anthony and the team at Fred Anderson were awesome throughout the process. They listened to what I was searching for and provided options that would meet those needs. They were very easy to communicat throughout the process. They listened to what I was searching for and provided options that would meet those needs. They were very easy to communicate with and very patient throughout the process. I went in looking for a used car and after reviewing all the options, I ended up with a brand new car through the leasing program. Anthony went above and beyond in making sure I was happy with the new car and understood the entire leasing process. Management and Finance were excellent as well and I would recommend them to anyone looking for a new/used car. More

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Elijah did a great job working with us thru the entire process. Always remaining honest with us regarding our options and when things weren’t quite what we expected was able to rally with his team to find process. Always remaining honest with us regarding our options and when things weren’t quite what we expected was able to rally with his team to find a solution. We will definitely work with Elijah and Fred Anderson Toyota of Charleston again! More

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Matt Gladwell helped me at Fred Anderson Toyota with my search for a new RAV4. He showed me many cars on the lot and was patient while I made a decision. He was professional, knowledgable, and helpful. Eve search for a new RAV4. He showed me many cars on the lot and was patient while I made a decision. He was professional, knowledgable, and helpful. Even after the sale was done, he took the time to sit with me and explain all of the features that my new car had. Matt made the buying experience stress-free. I will recommend Fred Anderson Toyota to friends and family due to the positive experience that I had! More

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Great experience from the time I walked onto the lot. I met with Chrissy and she was so kind and immediately got me into a car to test drive and we had a blast. I highly recommend working with Chrissy if I met with Chrissy and she was so kind and immediately got me into a car to test drive and we had a blast. I highly recommend working with Chrissy if you get a chance to! I did not feel pressured at all to make a purchase, but I wanted to ensure they got my business. More

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Great dealership! Never excited about the prospect of buying a new car but these folks are excellent, have solid inventory and work with you to get the deal done. Never excited about the prospect of buying a new car but these folks are excellent, have solid inventory and work with you to get the deal done. More

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