Martin Menzies | Page 77

MARTIN!!! The best, most helpful, sweetest, hard working, man ever! He put up with my demanding additude, and all my screaming with joy from when I got the car! The best, most helpful, sweetest, hard working, man ever! He put up with my demanding additude, and all my screaming with joy from when I got the car! MARTIN!! You are the man!!! THE BEST! More

Report | Print

2015 Ford Edge SEL - 50 Year GM Family turns to Blue Oval My wife and I were looking for a family vehicle and we were in the market. We looked around for something that could accommodate our current and futur My wife and I were looking for a family vehicle and we were in the market. We looked around for something that could accommodate our current and future needs. After researching for a week or two we made our top 2/3 vehicles and started our search. I was aware of exactly what options were available on the vehicle, incentive pricing (Employee Pricing) and financing rates. Armed with some expectation setting by Ford.ca; I went to my local dealership YORKDALE FORD, spoke with Andrei (he was very nice); but the sales manager Max Rebboh was making up some magical pricing that really turned me off from their dealership. I then went to Pine Valley Ford (Woodbridge) and they paged for a new sales associate and after waiting for 15 minutes, just left. I read online about Erinwood Ford and decided to make the drive over to the 905. I was hesitantt that the dealership was giving me the best pricing and used unhaggle.com. Waste of $99 plus tax. Dont use it. Did not match what Erinwood did for us. I used their online system to ask for more details on the vehicle, and was connected to Martin M. - he answered promptly and listened to my needs. I drove down to the dealership on Saturday and to my surprise, everything matched as they did to get me there. no bait and switch. No admin fees, just price of the car plus licencing with MTO & lien registration fee. The finance folks at the dealership were strange. The lady that dealt with us Saturday Robyn B. was friendly, but when you get in her office, she was a heavy smoker and I am sensitive to the smell, so that was kind of gross. She also told us that she didnt get much sleep because she was by a bonfire and partying the night before. I was hoping to just get in and out. When picking up the car, Martin was great again and had some Ford t-shirts ready for us and made sure our vehicle was clean at pick up. The paperwork for ford credit was not jiving and i had to catch it. ALWAYS READ THE PAPERWORK YOU ARE SIGNING. Summary This is the first Ford in our family, I hope to enjoy many years of this vehicle. Martin was great; easy to contact; courteous; listened to me needs. Do betters - finance department needs to understand they are representing Ford credit. Get your documents right upfront prior to presenting to customer. wasted my time and the deal finished making me wonder what else was wrong. OVERALL Martin gave great customer service - 5* Quality of work - 4* Was turned off that the paper work was not completed properly Friendliness - 4* Adam (i think that was his name, he seemed new) he was kind of rude when i was pointing out the financial documents i was signing were not matching the bill of sale and it seemed like i was inconveniencing him to get the documents to match (Its my money, want to make sure its correct upfront) Price - 4* It matched what Ford.ca was showing; i wish they would have thrown in the floor mats for free or wheel locks. More

Report | Print

my erinwood experience i gave the rating above mainly because of your courteous, respectful and efficient salesman, martin. i bought my former car from him, my current car a i gave the rating above mainly because of your courteous, respectful and efficient salesman, martin. i bought my former car from him, my current car and my future car. good man, he is! More

Report | Print

Amazing staff and dealership! If you go to erinwood ford, make sure to ask for Martin Menzies. He was approachable and friendly, as well as very knowledgable. He was patient and gr If you go to erinwood ford, make sure to ask for Martin Menzies. He was approachable and friendly, as well as very knowledgable. He was patient and great to deal with. You will leave there feeling confident and comfortable. Definitely not going to be my last time dealing with ford and with Martin. More

Report | Print

great service quite knowledgeable and most courteous. appreciate the attention to detail on what features that would best suit my needs for an F150 Pickup. it was a quite knowledgeable and most courteous. appreciate the attention to detail on what features that would best suit my needs for an F150 Pickup. it was a refreshing to feel that I was getting the best value for my dollar. More

Report | Print

My New 2016 Ford Explorer Didn't think purchasing my first car would be so easy. Customer service from my sales rep Martin made the experience one to remember. He helped me cho Didn't think purchasing my first car would be so easy. Customer service from my sales rep Martin made the experience one to remember. He helped me choose the right model and pick out the right extras that would be best suited for me now, and for the long run. Cant wait to enjoy my new vehicle. Thank you, Martin and Erinwood Ford! More

Report | Print

Great Service Had a great experience at Erinwood having moved here from BC. My car was coming off lease and was trying to decide whether to buy out the vehicle or l Had a great experience at Erinwood having moved here from BC. My car was coming off lease and was trying to decide whether to buy out the vehicle or lease another new one. Victor the leasing manager sat down and explained all my options in detail and this made it clear which option would be best fro me. I decided to lease a new Escape and Martin my salesman was terrific. He took the time to show me all my options and to help find the vehicle I was looking for. They have a huge inventory of cars at Erinwood! Overall I was very impressed all along the way, and would highly recommend Erinwood Ford. More

Report | Print

Truck Yeah! My parents bought an Escape from Erinwood Ford a couple years ago, and they had a fantastic experience. Their salesman at the time was Martin Menzies. My parents bought an Escape from Erinwood Ford a couple years ago, and they had a fantastic experience. Their salesman at the time was Martin Menzies. When it came time to look for a vehicle for myself, I naturally went back to Erinwood, and asked to speak to Martin. Earlier this summer, I was looking for a lightly used F-150. I had a few options in mind that I required, and couldn’t find anything that fit my needs. We met with Martin, who tried to locate something for us, but he had completely exhausted all options (both at his dealership, and across the dealer network). I wasn’t willing to compromise on what I needed, and he knew that. That’s when Mark Maguire, who works with Martin, suggested I take a look at buying new. Martin walked me through the options, and while looking, reminded me that Ford’s Employee Pricing program was on. So, we started to build and price - everything I wanted in my truck. After looking at all trim levels and options, I decided on a 2105 F-150 SuperCrew 4X4 Lariat with the Sport appearance package, and the 3.5L EcoBoost engine. I told him I needed a couple days to weigh out some options (whether or not I wanted power deployable running boards, and a few other minor details), and he said, “No problem Craig. I’ll be here.” A few days later, I gave him a call with my decision on options, and he got the ball rolling with the ordering process. Fast forward 6 weeks, and my factory order was in. I picked up my new truck yesterday, and I couldn’t be happier. I would like to thank Martin, who went above and beyond for me and my family, to ensure all of our needs were met on the purchase of our new truck. He took care of us from the beginning, and ensured everything from the minute I walked in the door to the pickup of our new vehicle went smoothly. I would also like to thank Mark, who assisted in the ordering process, and offered some great advice on options. The staff at Erinwood Ford truly care for their customers. Everyone I came in contact with greeted me with a smile, and friendly hello. If you are in the market for a new vehicle, I highly recommend giving Martin a call. He truly is Built Ford Tough. More

Report | Print

Fast Easy Friendly My experience was as easy as going thru the drive thru. And they even got the order perfect. I test drove i sat down and bought a car. That is just ho My experience was as easy as going thru the drive thru. And they even got the order perfect. I test drove i sat down and bought a car. That is just how easy it was. Thanks to Martin and the staff at Erinwood Ford. More

Report | Print

Friendliness I have been buying cars from Mr. Brimo since he started with Erinwood Ford back in the 90's. His knowledge and honesty have always kept me coming back I have been buying cars from Mr. Brimo since he started with Erinwood Ford back in the 90's. His knowledge and honesty have always kept me coming back. We have formed a friendship over the years and I look forward to my next new car Martin is a very friendly and knowledgable and was a pleasure to deal with. He took time to set up my Bluetooth and explain the options on my new Escape. I have now formed a friendship with Martin and look forward to dealing with him again. Thank you to all that made this purchase possible. More

Report | Print