Martin Menzies | Page 60

Awesome New F-150 Purchase Having bought a car from Erinwood a few years ago we decided to purchase an F-150 so it was a no-brainer to visit Erinwood again. From beginning to en Having bought a car from Erinwood a few years ago we decided to purchase an F-150 so it was a no-brainer to visit Erinwood again. From beginning to end, our salesman Martin Menzies was the consummate professional; taking his time to fully explain all of our questions both in person and in my dozens of texts, all of which were promptly replied to within a few minutes! Martin constantly stayed in touch during the whole process and never once did I have to 'chase' him for an answer. Martin you're #1! One can immediately see why Erinwood Ford is one of Canada's top selling dealers; from the moment you walk in all staff are friendly and greet you with a smile regardless if they are waiting on you or not. The new car dealers are not your ordinary 'salesmen'. You are treated as a person, as if you are family. Not once did I feel pressured by any of the staff. My wife and I simply cannot say enough good things about Erinwood. In my opinion, Ford dealers west of Mississauga need to visit Erinwood and see how a real dealership treats its customers; with kindness and respect. PS: Special thanks to Brad Cruickshank who graciously and humorously took my wife for a test drive! You both went the extra mile! Thank you!! More

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Stellar! It was my first car and I was super nervous and had no idea what I was doing. I was referred to Martin by Russ O'brien and Martin went above and beyon It was my first car and I was super nervous and had no idea what I was doing. I was referred to Martin by Russ O'brien and Martin went above and beyond for me, even moved around his personal schedule to make sure he was there to give me the keys. Martin was personable super friendly and made this process easy and fun. Martin made my experience so great he will always be my first stop and first recommendation for anyone buying a car. More

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Fast and easy service staff is great martin was able to find the car i wanted and got me a freat deal. Will be coming back for future purchases. service staff is great martin was able to find the car i wanted and got me a freat deal. Will be coming back for future purchases. More

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Best sales experience Martin, George, Robyn and John Made buying a car fun and easy. We've bought several cars and this by far was the best experience. I will recomm Martin, George, Robyn and John Made buying a car fun and easy. We've bought several cars and this by far was the best experience. I will recommend erinwood ford in the future. Thank you !!!! More

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My experience was very good, excellent service I had a wonderful experience dealing with Martin Menzies at the Erinwood dealership, he took the time to explain everything to me and was even willing I had a wonderful experience dealing with Martin Menzies at the Erinwood dealership, he took the time to explain everything to me and was even willing to come in early for my appointment . He knew that I was in a hurry and made sure to have everything ready paperwork wise so as to make things run fast and smooth for my time limitations. A very nice man to deal with definitely someone I would recommend to anyone wanted to buy a car at Ford. More

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Martin Menzies was Amazing! I first met Martin on a Sunday afternoon when I was looking at the Mustangs with my parents. He came over to us and started a casual conversation on t I first met Martin on a Sunday afternoon when I was looking at the Mustangs with my parents. He came over to us and started a casual conversation on the Mustang GT, it was such a pleasurable and humorous conversation, he spoke to me not as a salesperson but with the honesty of a friend. A half hour went by and I did not even realize, he was very patient answering our questions. A couple weeks passed I found a Mustang of my liking on the Erin Woods website, I called Martin to help me get this vehicle and he did just that. I am a proud owner of my first car, a Mustang GT and Martin made it possible. I can't thank him enough!! More

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Made Buying My First Car Easy I purchased my first new car from Erinwood Ford and I don't think any dealership could have made this a better and simpler experience for me. Martin a I purchased my first new car from Erinwood Ford and I don't think any dealership could have made this a better and simpler experience for me. Martin and Brad went above and beyond to make sure all of my questions were answered in a timely manner and I never felt like I was being put behind anyone else. Carol and Adam made sure I understood the finance side of things well and answered all the questions I had. More

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Beyond my expectations Martin went above and beyond to ensure I had a vehicle to use until mine was ready so I didn't have to miss any time off work. Martin went above and beyond to ensure I had a vehicle to use until mine was ready so I didn't have to miss any time off work. More

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2017 Mustang < 24 hours from start to finish After browsing through websites of various Ford dealerships in the GTA, Erinwood Ford clearly had the widest selection of Mustangs on hand. The posted After browsing through websites of various Ford dealerships in the GTA, Erinwood Ford clearly had the widest selection of Mustangs on hand. The posted prices on their website were also very competitive. Called them on a Wednesday afternoon and spoke to Clayton about a couple of models I was interested in. She wasn't going to be around when I wanted to visit so she set me up with Martin. I went over that evening and was early for my appointment. Martin was busy with other customers, yet came over to greet me and attended to me shortly after. He heard my needs, offered his suggestions, and talked me through all options available. He was courteous, friendly and relatable - no slick sales tactics. Once we started talking numbers, he immediately got me a price that was very close to what I wanted to pay - no running back and forth with the sales manager or "what can i do to earn your business tonight" stuff. We locked down the deal and he offered delivery the next day which was fantastic. The following day, he helped me chase down my insurance broker to take care of the paperwork and was super responsive to emails/text messages and kept me apprised throughout the day on the status of getting my vehicle ready. When I arrived at the dealership that evening, he had everything organized and I was out of there in barely 30 minutes - less than 24 hours after I first walked in. He did a follow-up inquiry with me 2 days later and has even offered to keep in touch post the sale and asked me to skip calling their service dept and just reach out to him for anything at all. This is what I call real customer service - professional and customer-centric from start to finish. Needless to say, I thoroughly enjoyed the respectful and stress-free buying experience with Martin. If anyone is looking to buy a Ford vehicle in the GTA, you HAVE to go see Martin for the best car buying experience. More

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service was wonderful i came in to buy a used vehicle but after talking with martin and he showed the different in payment to own a new one i came home with a 2017 ford esc i came in to buy a used vehicle but after talking with martin and he showed the different in payment to own a new one i came home with a 2017 ford escape,now that is what i call a sales man....way to go martin thumps up More

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