Martin Menzies | Page 22

The service i had was great. Eveyone there is always so happy, friendly and helpful. Eveyone there is always so happy, friendly and helpful. More

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Martin and team were thorough and courteous throughout the entire process. We got exactly what we wanted and they kept us informed on the status of delivery. We are very happy with this experience . the entire process. We got exactly what we wanted and they kept us informed on the status of delivery. We are very happy with this experience . More

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From the moment I entered the dealership I was quickly greeted and ask the nature of my visit. Being mindful of my time. From the onset until the day I picked up my truck I was treated with respect, frien greeted and ask the nature of my visit. Being mindful of my time. From the onset until the day I picked up my truck I was treated with respect, friendliness and patience. I was treated as someone who mattered. In these uncommon pandemic times, needless to say, my transaction was not traditional. I waited for over a year. At times I was very frustrated and angry at the process. In addition there was a time where my emotions got the better of me and as a result retargetted my anger towards my salesperson and lost confidence in him. Went in directly to the dealership and was thoroughly and patiently explained that unfortunately this delay was a common ordeal but to stay calm and patient. I was not spoken at, instead I was spoken to with respect and understanding, thanks Brad. Fast forward, my salesperson Martin, did an exceptional job not just selling me a great truck but being mindful of my experience and understanding me. I had lost focus and understanding of my own and thinking that "I" was the only going through this, that "I" was the only one whose truck delivery was delayed. Nevertheless, Martin stepped up in a huge way and made my truck delivery experience an unforgettable day. As a result, I have no hesitation in recommending Martin, and the entire team at Erinwood Ford for their stellar customer service and client experience satisfaction. Coming from a European brand I was skeptical switching over to a domestic brand such as Ford. Thus far, I have no regrets and am glad I made the switch. Thank you Team. More

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Martin is a star. This is 2nd lease I got from Ford and Martin has helped us in many occasions to get the best deal. He always take pride in his work and puts custom This is 2nd lease I got from Ford and Martin has helped us in many occasions to get the best deal. He always take pride in his work and puts customers first. He takes both sides of the coin and help us make a right decision. I hope he is still going to be there on getting our 3rd lease in 3 years time. Also he always says good things about his team at work. More

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The first and only place I go to when I’m looking for a vehicle. Got the last 4 vehicles there and won’t hesitate to reach out to Martin when it’s time for number 5. vehicle. Got the last 4 vehicles there and won’t hesitate to reach out to Martin when it’s time for number 5. More

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Been here for many cars already amazing service super friendly always looking for the best for their customers showroom is spotless very happy friendly always looking for the best for their customers showroom is spotless very happy More

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We have been dealing with Martin Menzies and Raj Sumra at Erinwood Ford for years now, and they never disappoint us! Quick in and out service always. We have many vehicles with Martin who is alway efficient Erinwood Ford for years now, and they never disappoint us! Quick in and out service always. We have many vehicles with Martin who is alway efficient and knowledgeable. Thanks again Martin, we are loving the Ford Edge ST. More

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Had an incredible experience from start to finish working with Martin. I look forward to my next purchases and will be sure to send my friends and colleagues to Erinwood Ford. with Martin. I look forward to my next purchases and will be sure to send my friends and colleagues to Erinwood Ford. More

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Great customer service. Always willing to answer any questions. Works hard to make the deal worthwhile. Always willing to answer any questions. Works hard to make the deal worthwhile. More

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Martin Menzies and Joseph Castelluccio did an excellent job setting me up with a mustang Mach-E; impeccable service! job setting me up with a mustang Mach-E; impeccable service! More

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