Mark Sullivan

Great service and fast work, Jo did an absolute great job! Thank you for helping out job! Thank you for helping out More

Helpful 0

Report | Print

Mark was Friendly and Professional, we were in and out in no time. Thank you no time. Thank you More

Helpful 0

Report | Print

Mark has always been very helpful with my 2023 corvette and my 2021 gmc Yukon Great attitude and very attentive to the needs for my vehicles Thank you msrk and my 2021 gmc Yukon Great attitude and very attentive to the needs for my vehicles Thank you msrk More

Helpful 0

Report | Print

Mark Sullivan always takes great car of my 2019 Corvette. He is helpful and very knowledgeable about my car and its service needs. I always leave with a satisfied visiting from Hendrick Chevrolet He is helpful and very knowledgeable about my car and its service needs. I always leave with a satisfied visiting from Hendrick Chevrolet More

Helpful 0

Report | Print

Mark has always been great to work with in our time of need, the Best! need, the Best! More

Helpful 0

Report | Print

Mark is always amazing and truly deserves the Chairman's Club Awards he has gotten , keep on keeping on Mark. Club Awards he has gotten , keep on keeping on Mark. More

Helpful 0

Report | Print

I love coming to Hendrick Chevrolet in Hoover,Mark always greets me with a smile. greets me with a smile. More

Helpful 0

Report | Print

Mark is exceptional! He is prompt, easy to talk to, knowledgeable and always available. I recommend him! He is prompt, easy to talk to, knowledgeable and always available. I recommend him! More

Helpful 0

Report | Print

I really appreciate the work and support I receive from Mark and Hendrick. I’ve been working with them for years and they have always been super helpful. Mark and Hendrick. I’ve been working with them for years and they have always been super helpful. More

Helpful 0

Report | Print

This is a negative 10 review! ! We dropped off our truck 12/07, talked to Mark ( scheduled an appointment) told him we was going on vacation and would need the truck back 12/18. ! We dropped off our truck 12/07, talked to Mark ( scheduled an appointment) told him we was going on vacation and would need the truck back 12/18. Mark called 12/12 Tuesday. We was in port so we could call him back. He said parts had came in and would be truck would be repaired later that day. We reminded him we had to have the truck back 12/18 He said he remembered. 12/18 we went to pick up the truck. The truck was NOT READY. Then Mark changed his story… said Friday when the tech was replacing the switch, the other ones began breaking. Wait, he said the repair was done on Tuesday, 3 days earlier. Was then told the parts would be in either that day, Monday, or on Tuesday. He said they would come get the truck to do the repair because we need the truck for work. Tuesday 12-19, I called Steward Pike , told him what was going on. He told me he needed to talk with Mark to get to the bottom of it. He called me back at 11:30am. Mark was still telling the second story, which story is true? Was then told the tech did not realize the switches was in different sections. How ? He had to remove the cover to check them . He had a parts list to request the correct part (s). Was told that they were going to check on the tracking, shouldn’t this have already been done ? At 4:30 pm Mark called. No parts has arrived still. They missed the one day shipping, what does that mean ?? When was the repair actually started? When was the parts really ordered? I feeling like they DO NOT CARE, and just want me to shut up… well I am not just going to shut up! I demand answers and will contact their corporate offices and Chevrolet if necessary!! CAUTION THEY SO DO WHAT THEY TELL YOU THEY WILL ! More

Helpful 0

Report | Print