Mark Bugajski
Mark Bugajski at BMW of Orland Park
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Mark Bugajski

Business Manager

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
68 Reviews
4.7

68 Reviews

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68 Reviews of Mark Bugajski

June 20, 2024

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Victoria my saleswoman was amazing! ! I was between a few different brands, but ended up buying a Bmw!! I absolutely love my new car, she really listened to my needs and treated me like More

by John
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Kendra

Jun 21, 2024

BMW of Orland Park responded

We're delighted to hear that Victoria provided such a positive experience at BMW of Orland Park! Enjoy your new car, and thank you for the fantastic review.

June 07, 2024

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It took an hour and a half for an oil change. Much too long. I have to find another place to have my oil changes. And this survey is stupid. It insists I rate people in Sales, Finance, and M More

by KENKIPNIS
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Recommend Dealer
No

Other Employees Tagged: Brittany Blunt, Amir Abedrabo

Jun 07, 2024

BMW of Orland Park responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the extended wait time you encountered for your oil change. This is not the level of service we strive to provide, and we understand your frustration. Regarding this online review, we appreciate your feedback on its structure. We are working to improve our customer feedback process to ensure it is relevant and efficient. Your comments are valuable to us, and we hope you'll consider giving us another chance to serve you better in the future. The Service Director, Brian Coster would like a chance to speak with you over the phone or in person. Please contact Brian at 708-460-4545 at your earliest convenience. Best Wishes, BMW Of Orland Park

May 15, 2024

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Service worked out well, however started a bit rocky. We scheduled service for a specific day to ensure we'd have a loaner vehicle. At first, the service team mentioned there was not a loaner available, More

by marisa.sniff
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Kowal

May 15, 2024

BMW of Orland Park responded

We appreciate your feedback and are glad to know that our team at BMW of Orland Park was able to provide you with a loaner vehicle, Marisa. We apologize for the initial confusion, but we're happy everything worked out in the end. Thanks for sharing your experience!

May 05, 2024

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They are adamant about you having top tier service. They work together to get the customer good results. More

by englishteacherk12
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Recommend Dealer
Yes

Other Employees Tagged: Sarim Sajjad

May 06, 2024

BMW of Orland Park responded

We appreciate your kind words! Our team at BMW of Orland Park is dedicated to providing top-tier service and we're glad it shows. Thanks for the positive review!

April 25, 2024

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I really like my sales person Collen Wright she is personable and professional. She calls me every year on my Birthday. She is the greatest More

by ENGILLIS2
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Recommend Dealer
Yes

Other Employees Tagged: Colleen Wright , I don't know the mgmt staff

Apr 26, 2024

BMW of Orland Park responded

We're delighted to know that Collen has made your experience at BMW of Orland Park memorable! It's always our goal to provide personable and professional service. Thanks for the kind words, we appreciate it!

April 22, 2024

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The entire process was wonderful starting with Will Ohare and then Anir. They explained everything in detail from the financial end to warranty’s and then operation of the vehicle. A great dealership., More

by jitr
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Amir Abedrabo , Will Ohare

Apr 22, 2024

BMW of Orland Park responded

We're so glad to know that Will and Anir made your experience at BMW of Orland Park a great one! We appreciate the kind words about our team's thoroughness. Looking forward to seeing you again when it's time for your next vehicle!

April 21, 2024

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I liked very much the car. Good drive . I hope that I would get good service More

by Potocitos
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Recommend Dealer
Yes
Apr 22, 2024

BMW of Orland Park responded

Thank you for this 5-star review of BMW of Orland Park! We appreciate the feedback!

March 31, 2024

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Jason J is the bomb. He is so efficient and really gets it done timely and communicated well with us. We have 5 BMWs. Love working with him. More

by STEVE@ROMASPORTSCLUB.COM
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Recommend Dealer
Yes

Other Employees Tagged: Joe McFadden , Jason jacanowski

Apr 01, 2024

BMW of Orland Park responded

Steve, we're delighted to know that Jason has been able to provide you with efficient and timely service at BMW of Orland Park! It's great hearing how much you enjoy working with him. Thanks for being a loyal customer — we appreciate your support!

March 29, 2024

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Professional and helpful. Performed maintenance on car and did not wait a long time. Clear about what service was being performed and liked the ease of booking online. More

by SPIDER1845
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Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Amir Abedrabo

Mar 29, 2024

BMW of Orland Park responded

We're glad to know you found our online booking easy and the service at BMW of Orland Park clear and efficient. Thanks for sharing your experience, we appreciate it!

March 29, 2024

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Dropped my car off at 10:15. They typically spend 2 hours on a maintenance check but this time it took 3 hours. When I picked up my car, it was making a very weird sound and I ha More

by AMNAHHZAIYEN96
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Recommend Dealer
Yes

Other Employees Tagged: Colleen Wright , Dion. He took my car in almost immediately and set up a shuttle service for me to get home rather than wait for my car. He texted me throughout the day with updates which was much appreciated.

Apr 11, 2024

BMW of Orland Park responded

I'm sorry to read about your recent experience. We aim to provide thorough, comprehensive service, so it's disappointing this wasn't reflected. I will share your feedback with my team, and if you'd like to discuss this further, please don’t hesitate to reach out directly. Thank you, Brian Coster - Service Manager - 708-460-4545

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