Margie Bonel
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Languages Spoken
Spanish
275 Reviews
Write a Review275 Reviews of Margie Bonel
June 16, 2024
I needed to get inspected and maintenance. I spent an entire 20 seconds on the phone with Margie. Just so easy. No problems, No surprises. Done on time. I spent an entire 20 seconds on the phone with Margie. Just so easy. No problems, No surprises. Done on time. More
June 10, 2024
Extremely dissatisfied and somewhat confused. Service dept. Appears to be incompetent in diagnosing needed repair. No one is taking responsibility or is willing to assist. Never expected this Service dept. Appears to be incompetent in diagnosing needed repair. No one is taking responsibility or is willing to assist. Never expected this from a reputable dealer More
May 31, 2024
Great service department, great service advisor Margie with knowledge of Toyota and the service that is needed. with knowledge of Toyota and the service that is needed. More
Other Employees Tagged: Xavier Ascencio
May 23, 2024
I like that dealership. It is always a great experience. I go back all t It is always a great experience. I go back all t More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Travis Cobbs, Akin Dixon, Celine Zollinger
May 20, 2024
I had to go back twice because the work wasn’t done properly the first time, My cars low pressure tire sign is still on and I refuse to bring my car back properly the first time, My cars low pressure tire sign is still on and I refuse to bring my car back More
May 17, 2024
never answer the question when I made appointment and I tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can d tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can do for me More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, William Baumgardner, Travis Cobbs, Akin Dixon, Celine Zollinger
April 24, 2024
I just wanted to express how helpful and how amazing Margie was at this location. She gave me excellent customer service that you could only dream of having. I had lingering questions and concerns ab Margie was at this location. She gave me excellent customer service that you could only dream of having. I had lingering questions and concerns about my car that she answered and handled gracefully. That uneasy feeling you have at dealerships was abated with Margie. I really felt she valued me as a customer. Its super rare these days to be attended by someone who genuinely cares especially when it comes to concerns about your car. All in all she was the cats meow. More