Manuel Gomez
Manuel Gomez at Westside Lexus

Manuel Gomez

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.6
219 Reviews
4.6

219 Reviews

Write a Review

Dealership Experience

4 yrs, 5 mos

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

219 Reviews of Manuel Gomez

March 27, 2025

Dealership Rating
Employee Rating

Good salesperson and good help with general information from everybody.liked the cold drinks and good selection of cars. More

by devlinalsup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

Mar 27, 2025

Westside Lexus responded

We're delighted to hear you enjoyed the service and amenities at Westside Lexus! It's great that our team could assist with all your needs, and we're glad you appreciated the selection of cars. Thanks for choosing us!

March 25, 2025

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Employee Rating

Disappointed in dealership. Return customer apparently unimportant. Trade in ridiculous, so I accepted disposition of the vehicle, but expected a no charge for the tint (which More

by VRKUHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joey Broussard

Mar 26, 2025

Westside Lexus responded

It's disappointing to hear about your recent experience with us. We strive to value all our customers, especially return ones, and it seems we fell short in this instance. I would like the opportunity to discuss your concerns further and see how we can make things right for you. Please feel free to reach out at your convenience. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

March 22, 2025

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Employee Rating

We ordered our TX 3 months in advance. Edwar was very nice and responsive to our check ins and the staff are nice, as expected. The financing with Miguel was also a good experience. More

by chrisrasberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero

Mar 24, 2025

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're glad to hear that Edwar and Miguel provided attentive service throughout the process. Enjoy your new TX, and we appreciate your patience during the wait!

March 20, 2025

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Lauren G. was patient and knowledgeable with the two models of vehicles I was interested in buying. The only negative experience was with the finance person. More

by AValle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

Mar 20, 2025

Westside Lexus responded

Thank you for sharing your experience with us. We're glad to hear that Lauren provided excellent service, but we're sorry to learn about the negative encounter with our finance team. We appreciate your feedback and would like to address any concerns you may have had during this process—please feel free to reach out at your convenience. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

March 11, 2025

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Mary Margaret is the perfect salesperson. She is a true servant who helps anyway she can. More

by debemery14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Westside Lexus responded

Thank you for your confidence in Mary and Westside Lexus! We appreciate your business.

March 02, 2025

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Employee Rating

This is the 3rd vehicle I’ve bought at Westside- it was my worst experience- didn’t get decent amount for trade (since they knew my amount offered at carmax- then Westside rigged it offering me $1500 less More

by dhaines87
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Mar 04, 2025

Westside Lexus responded

Thank you for sharing your experience with us. We're sorry to hear that this visit didn't meet your expectations at Westside Lexus, especially as a loyal customer. Your feedback is valuable and will be shared with our team to improve future experiences. If there's anything we can do to address these concerns, please let us know!

February 24, 2025

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Employee Rating

Great experience with the entire sales and finance team at this location. Everything was seemless More

by tabbott2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens, Rick Tatum

Feb 24, 2025

Westside Lexus responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Westside Lexus Team

February 18, 2025

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Employee Rating

Overall, my experience with Jay Brown was exceptional. He was knowledgeable, professional, and patient with me while I waited for my TX 350 to come in, keeping me updated on any changes pertaining to the More

by ssanmiguel79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

Feb 18, 2025

Westside Lexus responded

Thank you for sharing your experience with Jay and the Westside Lexus team! We're delighted to hear that he provided exceptional service and kept you informed throughout the process. Enjoy your new TX 350, and we appreciate your recommendation!

February 14, 2025

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Employee Rating

Very professional dealership and staff. Easy car buying process. No issues that I encountered here More

by tar1424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Feb 14, 2025

Westside Lexus responded

Thank you for the great review. We look forward to seeing you again at Westside Lexus!

January 30, 2025

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Employee Rating

I’ve worked with John Loving for about 15 years. He has always been great to work with. John makes me feel like family. I just purchased my 7th LX and it is always a good experience. He goes More

by DOUGLASC53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown, John Loving

Jan 31, 2025

Westside Lexus responded

Thank you for your loyalty and trust in Westside Lexus over the years! We're delighted to hear that John has consistently provided a family-like experience and helped you find the perfect vehicle. Enjoy your 7th Lexus LX, and we look forward to assisting with any future needs!

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