Manny Villegas

Very friendly, effecient,knowledgeable, with great communications at all times. I am very pleased with the service here and will comeback next time. communications at all times. I am very pleased with the service here and will comeback next time. More

by WOOLSONS Verified Customer Verified Customer

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Torrance Nissan has top notch Service advisers and the entire team is very professional and kind. I would recommend this place to everyone who needs the best to maintain their Nissan cars entire team is very professional and kind. I would recommend this place to everyone who needs the best to maintain their Nissan cars More

by THEALEE36 Verified Customer Verified Customer

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I was told that I would have a quote within two hours and I had to call back five hours later with an astronomical price that was unacceptable I had to call back five hours later with an astronomical price that was unacceptable More

by DWELCH3 Verified Customer Verified Customer

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Short story: I spent over 8 hours here just for an oil change and new tires, they overcharged me, lied about doing an alignment but charged me anyway, and my representative, Chris, decided he was done and change and new tires, they overcharged me, lied about doing an alignment but charged me anyway, and my representative, Chris, decided he was done and wanted to go home without saying anything to me. Long story: I had come in at 10am, met with Chris and talked about getting an oil change and checking my brakes. He called me around 11:30 to say that I needed new tires instead of brakes. I had left the dealership to go to lunch, so I texted him, asking to tell me what kind of tires they were, but he didn't. He said he tried emailing the tire's info to me but I never got anything. I told him the email didn't go through, but there was no reply. I asked for at least the name of the tires so I could look them up myself. Still nothing. I had to walk back to the dealership and ask in person to get anything done. I eventually agreed to the tires and the price. "Just give us a couple hours," Chris had said. So I waited. 2 hours, 3 hours, 4 hours later, I finally go back up to his desk to ask what's taking so long, but he was gone. By now it was 4:00. I was told that Chris had gone home and I had another employee pull up my file and check what was going on and where my car was. "Oh, they're done with it!" But who knows how long it had been done for. I was so frustrated and angry, Chris had bailed without a word, and the kid, Jimmy, who cashed me out couldn't understand Chris's notes and didn't apply the coupons correctly, so I had to re-negotiate with Jimmy about the right price with the coupons from their website. But even then, he charged me the original price and I had to go back and ask for him to refund me the difference. I finally got into my car and started driving it, but I immediately realized the alignment was bad. Even after paying $100 for it, it felt like it hadn't been done at all (Surprise, surprise: it hadn't. They admitted that they "knew their machine was broken this morning"). So I had to U-turn and bring it back to actually get it done. The guy said that he could feel the alignment was bad as soon as he backed it up. (But whoever pulled my car up to the front hadn't felt that the alignment was bad when I'd first picked it up? Seems very scummy, like they were hoping I wouldn't notice) From start to finish, just for an oil change and tires, it had taken this dealership over 8 hours with 3 employees, and 0 communication between them. I won't be coming back here, that's ridiculous. More

by G Verified Customer Verified Customer

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Manny was great to work with and we were happy with the service. Thank you! service. Thank you! More

by K.K. Verified Customer Verified Customer

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I showed up with out having an appointment and was attended to right away and with the most respect and curtesy as if I had been there as a customer for many years. The service was prompt and within t attended to right away and with the most respect and curtesy as if I had been there as a customer for many years. The service was prompt and within the time estimated to do the job. Manny the customer service representative was very knowledgeable and explained every detail completed. He kept me informed at every development. Very happy with my visit and will be returning in the future for all of my service needs. More

by JEFFWATERS1962 Verified Customer Verified Customer

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The workers at Nissan have shown me great customer service!! They have earned my trust. Thank you Manny and everyone at Nissan Torrance!!! service!! They have earned my trust. Thank you Manny and everyone at Nissan Torrance!!! More

by RoseHoldman Verified Customer Verified Customer

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Service is a snake. i would never use them again. I did not have a good experience with them! i would never use them again. I did not have a good experience with them! More

by ROBINSON.BARBARA2626 Verified Customer Verified Customer

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Service was great and efficient. I received my car at the promised time. Didn’t have to wait long I received my car at the promised time. Didn’t have to wait long More

by Mymy33 Verified Customer Verified Customer

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Manny was very helpful and my car was ready when he said and they washed my car,great service and they washed my car,great service More

by JAMESVPICARELLO Verified Customer Verified Customer

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