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MAURICE BENSTON

Overview Reviews (67) Inventory (272)

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MAURICE BENSTON

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MAURICE BENSTON

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Let’s work together to KEEP your vehicle in tip top shape!

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4.9

67 Reviews

Let’s work together to KEEP your vehicle in tip top shape!

Overview Reviews (67) Inventory (272)

Dealership Experience

4 mos

Industry Experience

1 yr, 8 mos

Languages Spoken

English

4.9

67 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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67 Reviews of MAURICE BENSTON

October 31, 2024

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Employee Rating

Very courteous and thoughtful. Not to sure why he mileage for next oil change was not correct. Not to sure why he mileage for next oil change was not correct. More

by DONALDCHARITY

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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October 31, 2024

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Wonderful and very fast service. I expected to wait for over 1 hour but was in and out in under 30 minutes. Thanks very much I expected to wait for over 1 hour but was in and out in under 30 minutes. Thanks very much More

by OneilDocs114

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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October 28, 2024

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Employee Rating

Great service. Very helpful, friendly people working there. I always have a great experience there. Very helpful, friendly people working there. I always have a great experience there. More

by greytim73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEFF DOBSON, JOE JENSEN, TRAVAE JEFFERSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, EDWIN WARREN

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Oct 30, 2024 -

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 27, 2024

Dealership Rating

Employee Rating

Personnel are always polite and concienctious! Service is always timely and the coffee is appreciated!! Service is always timely and the coffee is appreciated!! More

by KEVNTHOMAS2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEFF DOBSON, STEPHANIE SPANGLER, EDWIN WARREN

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Oct 30, 2024 -

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 25, 2024

Dealership Rating

Employee Rating

No one else could have served me better he was excellent help great worker very smooth an authentic help great worker very smooth an authentic More

by karlief757

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

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Oct 30, 2024 -

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Oct 30, 2024 -

karlief757 responded

Thank u very much for 5 star service !!!

October 25, 2024

Dealership Rating

Employee Rating

The service was reasonably quick considering how much they got done, also fixed something that wasn't scheduled in the original appointment they got done, also fixed something that wasn't scheduled in the original appointment More

by ashby

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY

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Oct 30, 2024 -

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 24, 2024

Dealership Rating

Employee Rating

I appreciate the effort to make my service experience informed and comfortable and quick as possible. informed and comfortable and quick as possible. More

by mariahepner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY

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Oct 30, 2024 -

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 23, 2024

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Employee Rating

Stephanie is very helpful and knowledgeable in what she does. She is very courteous to all does. She is very courteous to all More

by Sworrab

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Oct 30, 2024 -

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 22, 2024

Dealership Rating

Employee Rating

Southern was responsive and super helpful. Thank you for taking such great care of us! Thank you for taking such great care of us! More

by JAMMFORD

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JOE JENSEN, ALICIA CHAPMAN-JONES, JON CONWAY, JARED STARK

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Oct 23, 2024 -

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 17, 2024

Dealership Rating

Employee Rating

Excellent the best dealership ever I would recommend this dealership to all my friends and family this dealership to all my friends and family More

by Cboone0726

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY, JAMES OLIVER LAMB

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MAURICE BENSTON

SERVICE ADVISOR

Southern Ford

67 Reviews of MAURICE BENSTON

Dealership Inventory (272 Vehicles)

Had a great experience?Spread the word.

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